On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.
Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.
US Birth Certificates Reviews Summary
The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I get my document in no time! The ease of doing it from home made the entire process comfortable and stress-free. I will highly recommend it
I USED THE COMPANY TO REPLACE MY BIRTH CERTIFICATE AND I USED THEIR 2 DAY EXPRESS SERVICE TO RECEIVE IT. I DIDN'T GET MY BIRTH CERTIFICATE UNTIL 6 DAYS LATER. I WILL NOT USE THE COMPANY FOR ANYTHING IN THE FUTURE. THANK YOU.
Hello Aerica,
We are sorry for any inconvenience you may have experienced regarding our service for ordering your birth certificate. We apologize for any confusion or inconvenience this has caused.
Our goal is to facilitate the process of obtaining vital documents quickly and conveniently. If there has been a misunderstanding regarding turnaround times or additional steps required, we apologize.
We welcome your feedback and are here to assist you with any questions or concerns you may have. Your satisfaction is our priority. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us
Yours sincerely, Cami
USBirthCertificates Team
Getting my birth certificate online was a piece of cake!i am so happy to not have to make another line for getting my documents.
Hello Derek,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Lily
USBirthCertificates Team
The premium membership at this service was a smart choice! It realy arrived in a record time and without me leaving my house.
Hello Frederick,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Lily
USBirthCertificates Team
10Melissa's customer service skills are exemplary. She has made the entire process much more easy than it already is. 10
Hello Elijah,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Lily
USBirthCertificates Team
Why did I pay this extra money if it was supposed to come in max 2 but it didn't it took more
Hello Ibrahima,
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.
Your feedback is a vital tool in our journey towards continuous improvement. We assure you that we will carefully analyze your review in order to enhance our service and provide you with an outstanding, five-star experience during your next visit.
To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you for sharing your experience with us.
Kind regards, Cami
USBirthCertificates Team
The online platform made obtaining my birth certificate stress-free and comfortable. Also Melissa, the customer service agent, was my savior by guiding me
Hello Grace,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Lily
USBirthCertificates Team
The convenience of ordering my birth certificate online was top-notch! The best part? I didn't even have to get out of my sofa to do it.
Hello Ellen,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Lily
USBirthCertificates Team
The process was incredibly convenient! I didn't have to leave my home or stand in long lines for hours. I will recommedn it
Hello Derek,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Lily
USBirthCertificates Team
My only problem resubmitting my IDs forms due to blurred vision of documents. Finally it worked after 4th try.
Hello Linda,
Thank you for your positive review, although we note that you have some concerns. We value your feedback. Please contact us so we can address your concerns here: https://www.usbirthcertificates.com/contact-us
We are committed to improving your experience.
Sincerely, Lily
USBirthCertificates Team
Quick and simple to process. I sent for the applications and received it the same dad.
Hello Grant,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Lily
USBirthCertificates Team
I was amazed with the auality of the service and how fast it was delivered. I will truly recommend this services. 5 stars!
Hello Drew,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Lily
USBirthCertificates Team
With premium membership, everything was lightning fast and super easy. I didn't have to deal with any delays, and the extra comfort of knowing my documents would arrive quickly was worth it.
Hello Dave,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Lily
USBirthCertificates Team
Premium membership is truly worth it! The speed and convenience were unbeatable. John from the team made sure everything was handled efficiently, and I didn't have to worry about anything.
Hello Luke,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Lily
USBirthCertificates Team
I needed to get my birth certificate quickly, but going through the process with the actual state was a headache and take an extremely long time. US Birth Certificates got me my birth certificate in the amount of time it would have taken just for the application to be received.
Hello Katherine,
We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.
Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.
Best regards, Lily
USBirthCertificates Team
No need to stand in line, and the process was so fast! John made sure all my questions were answered, making the experience even more convenient.
Hello Marcia,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Lily
USBirthCertificates Team
I loved how fast and easy it was to get my documents without having to deal with long lines. Doing everything from home made it so comfortable, and Albert from customer service was fantastic.
Hello Darrin,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Lily
USBirthCertificates Team
The whole process was unbelievably comfortable. I didn't have to wait in line, and I managed everything from home.
Hello Henry,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Lily
USBirthCertificates Team
Super fast service! I received my documents way sooner than I expected. Sophie from customer service was a lifesaver.
Hello Alexis,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Lily
USBirthCertificates Team
From the initial inquiry to the final delivery of my documents, the staff provided exceptional support. I couldn't have asked for a better experience.
I was in a sensitive situation and couldn't afford any delays. Thankfully, the process was very fast, and I received my document much earlier than expected. Sophie from the support team was excellent and answered all my questions quickly
Hello Glenn,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Lily
USBirthCertificates Team
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Alfonso,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Kiara
USBirthCertificates Team