US Birth Certificates

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US Birth Certificates

4.3

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From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


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US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 16 days

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5,381 reviews

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Minnesota
1 review
0 helpful votes
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Miss
May 1, 2025

Good very good job on the first day and the second day of work for me

Date of experience: April 25, 2025
Customer Care Team R. — US Birth Certificates Rep
11 months ago

Hello Manuel,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Nicki

USBirthCertificates Team

Nevada
1 review
0 helpful votes
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It's very hard to understand your company I paid for you to send me a birth certificate need it this week

Date of experience: April 21, 2025
Customer Care Team R. — US Birth Certificates Rep
11 months ago

Hello Karen,

We regret to hear about your concerns. Our team is actively reviewing your case to ensure a timely delivery. For further updates, please contact us here: https://www.usbirthcertificates.com/contact-us.

Best regards, Anitta

USBirthCertificates Team


Well everything was easy just hope they can get my...
April 21, 2025
Previous review

Well everything was easy just hope they can get my Birth Certificate Thank You

Date of experience: April 11, 2025
Wisconsin
1 review
0 helpful votes
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Abc
April 29, 2025
Updated review

It was OK, but it was overpriced.
Yes, it really was.
For sure, overpriced.

Date of experience: April 19, 2025
Customer Care Team R. — US Birth Certificates Rep
11 months ago

Hello Donald,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.

Your feedback is a vital tool in our journey towards continuous improvement.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Nicki

USBirthCertificates Team


Easy, fast
April 22, 2025
Previous review

Easy, fast.

Date of experience: April 11, 2025
Minnesota
1 review
0 helpful votes
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I'm just want to know how long I will get my children birth certificate

Date of experience: April 18, 2025
Customer Care Team R. — US Birth Certificates Rep
11 months ago

Hello,

Thank you so much for taking the time to leave us a positive review!

Our team is actively reviewing your case to ensure a timely delivery. For further updates, please contact us here: https://www.usbirthcertificates.com/contact-us.

Best regards, Nicki

USBirthCertificates Team


I very need my child birth certificate A. S.A. P
April 21, 2025
Previous review

I very need my child birth certificate A. S.A. P

Date of experience: April 11, 2025
GB
1 review
0 helpful votes
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Unsatisfied
April 28, 2025
Updated review

I haven't been able to contact them by phone or email. I'm confused because I need along form birth certificate.

Date of experience: April 18, 2025
Customer Care Team R. — US Birth Certificates Rep
11 months ago

Hello Dorothy,

We apologize for the inconvenience caused. We are working to address this issue promptly and provide you with your document. Please reach out via https://www.usbirthcertificates.com/contact-us for immediate support.

Best regards, Anitta
USBirthCertificates Team


...
April 21, 2025
Previous review

... mjgfddghnm

Date of experience: April 11, 2025
Spain
1 review
0 helpful votes
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Recommended
April 26, 2025

The online process was super fast and incredibly convenient. No need to deal with traffic or wait in long lines. Just a few clicks and thata was all!

Date of experience: April 16, 2025
Customer Care Team R. — US Birth Certificates Rep
11 months ago

Hello John,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates. Com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Nicki

USBirthCertificates Team

Arizona
1 review
0 helpful votes
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More costly than anticipated
April 25, 2025
Updated review

It was a seamless process. I still need to print the form and mail it but that seems fine One negative is that it was more costly that I thought was advertised. If I knew it would cost almost 100.00 I would have filled out my own form.

Date of experience: April 15, 2025
Customer Care Team R. — US Birth Certificates Rep
11 months ago

Hello Shyanne,

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.

Your feedback is a vital tool in our journey towards continuous improvement. We assure you that we will carefully analyze your review in order to enhance our service and provide you with an outstanding, five-star experience during your next visit.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you for sharing your experience with us.

Kind regards, Nicki

USBirthCertificates Team


This was short and easy to follow
April 18, 2025
Previous review

This was short and easy to follow.

Date of experience: April 8, 2025
South Carolina
1 review
0 helpful votes
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Not satisfied
April 25, 2025

I thought I was getting the birth certificate sent to me. So for my $69, all I got was a copy that I could print. I actually went to Vital Records and got the form and paid $12. So I just lost $69.

Date of experience: April 15, 2025
Customer Care Team R. — US Birth Certificates Rep
11 months ago

Hello Lucia,

We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers.

We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made.

Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced.

You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance.

Yours sincerely, Anitta

USBirthCertificates Team

Ohio
1 review
0 helpful votes
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2X a charm
April 25, 2025

Had issues trying to send copy of Driver's License when we lost internet service. I had to resubmit the information twice before it was accepted for review.

Date of experience: April 14, 2025
Customer Care Team R. — US Birth Certificates Rep
11 months ago

Hello Daniel,

We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.

Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.

Best regards, Anitta

USBirthCertificates Team

Nebraska
1 review
0 helpful votes
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Foreign Adopted child certified US birth certificate
April 24, 2025
Updated review

Overall, I had a positive experience. I needed to contact the local office of DHHS to help complete the request form since this was for an adopted child from a foreign country, but customer service was helpful.

Date of experience: April 14, 2025
Customer Care Team R. — US Birth Certificates Rep
12 months ago

Hello Annette,

We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.

We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.

Thank you for sharing your experience and we eagerly await the chance to serve you again.

Best regards, Nicki

USBirthCertificates Team


Easy to complete
April 7, 2025
Previous review

Easy to complete

Date of experience: March 28, 2025
West Virginia
1 review
0 helpful votes
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Son
April 22, 2025

Happy to have work with you in the past. I would request your company when at need

Date of experience: April 16, 2025
Customer Care Team R. — US Birth Certificates Rep
6 months ago

Hello Lanica,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Lauren

USBirthCertificates Team

Arizona
1 review
0 helpful votes
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It was great but wanted a certified copy of my Birth Certificate.

Date of experience: April 10, 2025
Customer Care Team R. — US Birth Certificates Rep
12 months ago

Hello Vicki,

We appreciate your 4 star review, but we are sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us. Please contact us so we can address the issue through this link: https://www.usbirthcertificates.com/contact-us

We are here to help and improve.

Sincerely, Anitta

USBirthCertificates Team

Louisiana
1 review
0 helpful votes
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Neutral
April 18, 2025

I born in his united state, so I don't feel like I should have to buy another one.

Date of experience: April 8, 2025
Customer Care Team R. — US Birth Certificates Rep
12 months ago

Hello Pamela,

We apologize for any inconvenience caused by the pricing process.

Your feedback is a vital tool in our journey towards continuous improvement. We assure you that we will carefully analyze your review in order to enhance our service and provide you with an outstanding, five-star experience during your next visit.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you for sharing your experience with us.

Kind regards, Nicki

USBirthCertificates Team

Pennsylvania
1 review
0 helpful votes
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I'm still waiting
April 15, 2025

So for it's good, I'm still waiting on my history of my documents

Date of experience: April 5, 2025
Customer Care Team R. — US Birth Certificates Rep
12 months ago

Hello Naeemah,

Thank you for your review. We are working to ensure the prompt delivery of your document. Should you have further questions, feel free to contact us here: https://www.usbirthcertificates.com/contact-us.

Best regards, Anitta

USBirthCertificates Team

Georgia
1 review
0 helpful votes
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Vague communication
April 14, 2025

I am responding to an email that asked me to answer "yes i received my order" or "no i didn't receive my order," whereas the preceding email indicated that the document wouldn't arrive for 30-45 business days. My order has not been delivered by mail, so what is this email asking me? What order are you asking if i received? This is so poorly worded and explained

Date of experience: April 4, 2025
Customer Care Team R. — US Birth Certificates Rep
12 months ago

Hello Anastasia,

We sincerely appreciate you taking the time to share your experience with us at USBirthCertificates. Com.

We regret that your experience was unsatisfactory and apologize for any inconvenience this has caused. At USBirthCertificates. Com we are dedicated to providing quality service and meeting the expectations of our customers.

We would like to investigate your case further and find a suitable solution. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.

We appreciate your feedback and value the opportunity to improve our services. We look forward to the opportunity to regain your trust in the future.

Yours sincerely, Anitta

USBirthCertificates. Com Team

District of Columbia
1 review
0 helpful votes
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Surprisingly easy
April 14, 2025

The process was effortless and quick! I placed my order on Monday, and by Wednesday, my birth certificate was in my hands. I was especially nervous since it was for California, which is usually a hassle, but everything went perfectly. Huge thanks!

Date of experience: April 4, 2025
Customer Care Team R. — US Birth Certificates Rep
12 months ago

Hello Hugh,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates. Com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Nicki

USBirthCertificates Team

California
1 review
0 helpful votes
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Incredibly fast
April 14, 2025

I upgraded to the premium membership, placed an expedited order for my birth certificate, and couldn't believe how fast it arrived. Just two days! Absolutely thrilled!

Date of experience: April 4, 2025
Customer Care Team R. — US Birth Certificates Rep
12 months ago

Hello Mindy,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates. Com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anitta

USBirthCertificates Team

Virginia
1 review
0 helpful votes
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Surprisingly fast
April 13, 2025

I couldn't have asked for a better experience! I placed my order just three days ago, and to my delight, my birth certificate arrived yesterday. At first, I was doubtful when I saw the estimated delivery time. It seemed too good to be true. I was also a bit hesitant after reading some reviews, but everything went exactly as promised. The document arrived right on schedule, proving my worries unnecessary. I'd definitely recommend this service to anyone!

Date of experience: April 3, 2025
Customer Care Team R. — US Birth Certificates Rep
12 months ago

Hello Isaac,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates. Com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Nicki

USBirthCertificates Team

New York
1 review
0 helpful votes
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Lightning fast
April 13, 2025

I was genuinely shocked by how fast this company got my birth certificate to me! As soon as I uploaded my ID, they wasted no time and sent it out right away. I'm especially grateful to Sophie from customer service for her fantastic support. She made the whole experience even smoother!

Date of experience: April 3, 2025
Customer Care Team R. — US Birth Certificates Rep
12 months ago

Hello David,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates. Com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anitta

USBirthCertificates Team

Texas
1 review
0 helpful votes
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The birth certificate was received
April 13, 2025

It was a very easy process. It was just what I needed. Thank you for your service!

Date of experience: April 2, 2025
Customer Care Team R. — US Birth Certificates Rep
12 months ago

Hello Brenda,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates. Com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Becky

USBirthCertificates Team