Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
UrHair has a rating of 2.6 stars from 186 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UrHair most frequently mention customer service, return address and full refund. UrHair ranks 10th among Wigs sites.
We monitor reviews for authenticity
While I like all my wigs from this website, I really love my latest wig which just ordered. Color perfectly matches my bio hair, so it looks even more natural. The cut is flattering too. I've gotten so many compliments from friends and family as well as total strangers. Best. Wig.
This is the second of this wig I ordered. Love both of them! Could wear right out of the box, no trimming needed. Delivery was quicker than expected, which was nice! Never a problem with this company. All together over the years have purchased 5.
As soon as I opened the box, well to my surprise, I looked in the mirror and quickly said "Oh! I love it!". I got so so many compliments including from people who thought it was my hair! I have many wigs, but this is the first one that I will be buying at least 2 more for now!
Very poor quality, looks nothing like in photos! They are putting wrong return address so that you could not return! Please avoid at all cost!
I was drawn to this unique wig from the first time I saw it online. I was a bit hesitant but decided to give it a go. I couldn't possibly be more pleased; it is absolutely stunning. I've had SO MANY compliments that I'm going to buy a second one as a backup. I highly recommend it, and hope it wins you over like it did me.
It is very pretty and noticeable. When you have it on it's obvious you're wearing a wig, but that's perfectly fine. The only reason I didn't give a five-star review is because the colors are not same as pictured, which is unfortunate, since I specifically wanted to own it for the beautiful colors. Still, it is really nice. I would definitely recommend it.
This wig is as close to "out of the box" as you can get. I have worn wigs for over 10 years, so I appreciate being able to choose from this company and actually be satisfied with my selection. This wig more suited me. Not just the ease of very little styling needed, but the comfortable fit and quality of construction is excellent. I have worn it for nearly a month and have received many compliments. I will be ordering one in different color.
I love this wig! When I wear it, no one knows that it is a wig, and they are shocked when I tell them that it is. It has just the right amount of hair, not too much to make it look unrealistic. So easy to put on and is comfortable to wear all day long. I would highly recommend that you try this wig!
My experience with this website was awesome! As it turned out, the wig that I selected was not the correct style or color for my taste, but when returned, I received a prompt refund to my credit card. I would highly recommend purchasing from here.
This is the closest you can get to real hair. You absolutely can not tell its a wig. It moves and looks so natural... The colors are just lovely. I have it in 132. Its a blend of reds and just stunning. You won't be disappointed in this wig.
I loved this wig however the length didn't work for me. Thankfully, the folks at this website are so helpful with exchanges and returns, I always feel like a valued customer. I also appreicate the points system so even though I have to pay to send the wig back, I feel that it is fair to do so if I am not keeping the wig.
"This is my first experience with a wig. This wig is exactly as advertised. The color is perfect the fit is comfortable. I'm very pleased with the wig and I am looking at other styles and colors. I like having a wide variety to choose from here."
I LOVE the wig, I did have to send this one back. BUT not because there was something wrong with it, only because it was not a style for me. The wig was actually very Beautiful and cute, I wish I could have kept it and been able to wear it but it was just not a style for me, but it was a beautiful wig.
I am very pleased with my wig. It is just what I wanted. I have received lots of complements on it. My friends say it is the best one I have ever had. Thank you for caring about us individuals who as we age are not so fortunate to continue to have thick hair. You provide for us with a very pretty alternative.
I have ordered this wig 4 times! I love love love it! I have gotten so many compliments on this... one which was "I had no idea you wear a wig! You can not even tell!" I have PCOS and do not have a single hair on top of my head just around the base line. I wish it came in heat resistant so I could do a little more with it!
Utter rubbish! They sent doll hair not a wig completely different what I was expecting! They are refusing to give me my money back, can't even talk to them as they don't have a phone service!
"I own eight wigs. Do I need to say more? This wig perfectly fits my face flawlessly and no one knows I'm wearing it. My identical twin sister even asked if it was my hair. This wig is so comfortable and light. I've bought several different colors all of which I love. These wigs have gone on many travels with me and what a convenience. As I'm getting older and my own hair is getting thinning, I value my time more and trying to fix my own hair is not a way I want to spend my time. This wig is my answer to a simpler, well managed life and I couldn't be happier to have them. "
I love this natural looking hair. No one knows it's anything but my own hair, so I don't even refer to it as a wig. Of course, my close friends know and I've referred many to this website.
Having Alopecia universals for exactly one year now, I have dived into the world of wigs. In the meantime a have a nice collection. Why? Because I can't find the style that is "me", comfortable to wear and easy enough to care for. I certainly have learned quite a bit about wigs in general, since I wear them daily. I have become the Wig fan! These wigs are awesome!
I just received my wig. It is fabulous. I couldn't have a better natural look. ( I am a cancer patient). The color is vibrant and striking. Perfect fit, perfect style, modern. I thought I would be a good newer look for me but I didn't expect it to be so perfect in every way. Thank you. I am ordering it again.
Answer: Scam company selling sub standard products that bear no resemblance to those advertised!
Answer: I hope you can try & stop these horrible people I to am a sufferer & don't need the added stress of these people cannot get my money back, I have wrote on several sights about them but they're advertising in different names which you can't keep up with one way to make easy money out of vulnerable people.
Answer: They reply but it's like a game of ping pong with them just refusing to refund and instead offering more products at a discount price! Terrible company!
Answer: ABSOLUTELY NOT. IT'S A SCAM. THEY ARE THE SAME WIGS YOU BUY AT A PARTY SHOP FOR LESS THAN 10 DOLLARS
Answer: I was so stressed as they totally ignore your request for a refund when not sent wig like description and I got more depressed and anxiety and stressed from having to send them photos to prove it still had tags on, etc and they still won't send refund even though id talked to employee on chat before ordered and asked if don't like wig can I get refund and they said yes if unhappy with wig. Total lie. Stressful experience to try to get through to them on email 10 times and not get money Refunded. :(
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account