Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of UrHair

UrHairReviews 186

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate UrHair?
grey stargrey stargrey stargrey stargrey star

UrHair Reviews Summary

UrHair has a rating of 2.6 stars from 186 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UrHair most frequently mention customer service, return address and full refund. UrHair ranks 10th among Wigs sites.

service
33
value
33
shipping
34
returns
29
quality
33

We monitor reviews for authenticity

GB
1 review
4 helpful votes
Follow Lindsay B.
Unfollow Lindsay B.
Share Review
Report Review

Fraudsters. Stay clear
January 24, 2019

Order human hair, was sent a badly mad synthetic wig. Been asking for a refund for over 3 months and they keep trying to get me to order another product really bad to deal with. Dont waste your time or money! I have reported them for fraud.

Date of experience: January 24, 2019
China
1 review
1 helpful vote
Follow Linda w.
Unfollow Linda w.
Share Review
Report Review

The wig of this brand is just about my favorite wig of all. It's so light and airy you hardly even know you are wearing it.And the color is so natural looking. For 20 years I have suffered with extreme hair loss for reasons unknown. I traveled 120 miles to have a hair piece bonded to my head for many years. While it gave me confidence and was secure it became very expensive. It had to be redone every 4 to 6 weeks and the cost of each visit was more than the cost of this wig. So I decided to give it a try. Most wigs I've seen appeared fake and "wiggy". This wig is very natural looking and the color is awesome. I just fluff it right out of the box and go! Amazing!

Date of experience: January 23, 2019
GB
1 review
5 helpful votes
Follow Jody B.
Unfollow Jody B.
Share Review
Report Review

Rubbish!
December 27, 2018

Spent £100 on a wig that looked nothing like the photos & was really poor quality. Tried to return the wig for a refund but the company tried everything not to allow me. I sent around 12 emails requesting the returns address. Fortunately I paid for it on PayPal so raised a dispute with them, they refunded me. Save your money & buy elsewhere

Date of experience: December 26, 2018
GB
1 review
5 helpful votes
Follow Kerensa B.
Unfollow Kerensa B.
Share Review
Report Review

I ordered a wig from this company and it was described as lace front. It is not. I paid over £100 for it and it looks like a bad cosplay wig. There is no lace, only something I have never seen on any wig before, not even a cheap costume one. See the attached pics. It has a thick white band sewn right at the hairline which makes it impossible to part of blend in your own hair. It looks like a clown wig. They refuse to let me return it and refund me.

Date of experience: December 19, 2018