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UrHair has a rating of 2.6 stars from 186 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UrHair most frequently mention customer service, return address and full refund. UrHair ranks 10th among Wigs sites.
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Order human hair, was sent a badly mad synthetic wig. Been asking for a refund for over 3 months and they keep trying to get me to order another product really bad to deal with. Dont waste your time or money! I have reported them for fraud.
The wig of this brand is just about my favorite wig of all. It's so light and airy you hardly even know you are wearing it.And the color is so natural looking. For 20 years I have suffered with extreme hair loss for reasons unknown. I traveled 120 miles to have a hair piece bonded to my head for many years. While it gave me confidence and was secure it became very expensive. It had to be redone every 4 to 6 weeks and the cost of each visit was more than the cost of this wig. So I decided to give it a try. Most wigs I've seen appeared fake and "wiggy". This wig is very natural looking and the color is awesome. I just fluff it right out of the box and go! Amazing!
Spent £100 on a wig that looked nothing like the photos & was really poor quality. Tried to return the wig for a refund but the company tried everything not to allow me. I sent around 12 emails requesting the returns address. Fortunately I paid for it on PayPal so raised a dispute with them, they refunded me. Save your money & buy elsewhere
I ordered a wig from this company and it was described as lace front. It is not. I paid over £100 for it and it looks like a bad cosplay wig. There is no lace, only something I have never seen on any wig before, not even a cheap costume one. See the attached pics. It has a thick white band sewn right at the hairline which makes it impossible to part of blend in your own hair. It looks like a clown wig. They refuse to let me return it and refund me.
Answer: Scam company selling sub standard products that bear no resemblance to those advertised!
Answer: I hope you can try & stop these horrible people I to am a sufferer & don't need the added stress of these people cannot get my money back, I have wrote on several sights about them but they're advertising in different names which you can't keep up with one way to make easy money out of vulnerable people.
Answer: They reply but it's like a game of ping pong with them just refusing to refund and instead offering more products at a discount price! Terrible company!
Answer: ABSOLUTELY NOT. IT'S A SCAM. THEY ARE THE SAME WIGS YOU BUY AT A PARTY SHOP FOR LESS THAN 10 DOLLARS
Answer: I was so stressed as they totally ignore your request for a refund when not sent wig like description and I got more depressed and anxiety and stressed from having to send them photos to prove it still had tags on, etc and they still won't send refund even though id talked to employee on chat before ordered and asked if don't like wig can I get refund and they said yes if unhappy with wig. Total lie. Stressful experience to try to get through to them on email 10 times and not get money Refunded. :(
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