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UpworkReviews 2,128

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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Nigeria
1 review
0 helpful votes
Follow Wilson L.
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Simply the best
May 18, 2021

Upwork is simply the best! You can never get it wrong here. I am proud to be part of this freelance marketplace.

Date of experience: May 17, 2021
Pakistan
1 review
0 helpful votes
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I have worked on other platforms too but payment is a big issue. However, Upwork is the most secure platform in terms of getting paid.

Date of experience: May 14, 2021
Portugal
4 reviews
7 helpful votes
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I had 200usd from a job that wsn´t done and was refund and I left in my account. Now my money is not in my balance and upwork refuse to transfer my money to me.

According to the support:

"As we have not received any response nor action from our previous communication, the funds have already been sent to the state of Delaware on 02/18/2021."

They can´t give my money and if this is true, they have to pay to me.

Date of experience: May 12, 2021
Nigeria
1 review
0 helpful votes
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Using Upwork has allowed me to build an amazing writing career and build a business brand. I strongly recommend using Upwork to help build your business and career as a freelancer or hire freelancers.

Date of experience: May 10, 2021
Pakistan
1 review
0 helpful votes
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Upwork is the best Freelance Marketplace in the world. I'm on Upwork since 2020, and I really appreciate their work. Upwork provides a great opportunity to skillful people. It's a great platform to build your career. Best wishes ;)

Date of experience: May 10, 2021
Czechia
1 review
0 helpful votes
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It has been a very long journey here on the platform. I started as a hobbie but it growth so much. Making a good work and stablishing a good relationship with long term clients really makes the difference. I'm really gatefull, I was able to finish my house and buy a car thanks to this.

Date of experience: May 6, 2021
Pakistan
1 review
0 helpful votes
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Started out in late January with no experience but considerable passion for writing. Wanted to turn this passion into my profession and upwork really proved helpful. With its categorisation feature it is really effective to write proper proposals and get great contracts, got to make 1000$ in my 1st month of starting on the platform. It might be hard for someone without any basic knowledge of computers and good communication skills but you learn eventually persistence is the key, as well as dedication. There are good clients that are willing to pay big for the right quality so you won't be earning pennies only as long as you invest in growing your skillset and polish them.

Date of experience: May 6, 2021
Philippines
1 review
0 helpful votes
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You can find a steady stream of work - and overall job fulfilment - on Upwork. Of course, just like in real life, you'll have to work really hard but it pays off in the long run.

Date of experience: May 5, 2021
Ukraine
1 review
0 helpful votes
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I've been working on upwork for three weeks now, I like everything)
Many orders, good payment. You can realize yourself

Date of experience: May 4, 2021
Missouri
1 review
0 helpful votes
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I started my freelancing career on Upwork 7 months ago. There are a lot of jobs which are fit with my skills and I met some great clients. I really enjoy working on Upwork!

Date of experience: May 3, 2021
Philippines
1 review
0 helpful votes
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Upwork review
May 2, 2021

Best freelancing platform. Convenient and organized.
Looking forward to a more upgrade in the platform.

Date of experience: May 2, 2021
Bangladesh
1 review
0 helpful votes
Follow A. S. M Emdadul Haque S.
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It was an awesome experience to work here. Upwork gives me a great chance to go ahead with my service and works

Date of experience: May 1, 2021
Philippines
1 review
0 helpful votes
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Upwork gives you an opportunity to learn how to be a freelancer and learn new skills in the process. They offer classes and send you jobs that they think you might be interested in or qualify for. It was a flexible way to make money online. It's very competitive though, and you have to bid for each job. Paying for connections so that you can actually bid for a job is fine with me.

Date of experience: April 30, 2021
Germany
1 review
0 helpful votes
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It just need to be a more trusting and compassionate mediator for both parties and lower down its Service Fees esp for low income freelancers.

Date of experience: April 30, 2021
Philippines
1 review
0 helpful votes
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New VA
April 30, 2021

I used to think that I am what I am and theres no need for me to strive more because what for when I am already earning offline.

But then my friend keeps teling me about upwork so I decided to try. I realize that there is a great world outside the wall I have made. I decided to try. When I was not serious about it my profile was disapproved. Thats when I realised that upwork is not a joke and I should not B e a mediocre.

Upwork also taught me to know my worth and not just acceot paid trials or what soever. They are protective of us.

Upwork helps me to strive excellence because its what we give to clients.

It is user friendly too and really helpful especially in these times of pandemic. And oh, when youre in Upwork you are well taken care of.

Thanks Upwork.

Date of experience: April 30, 2021
Bangladesh
1 review
0 helpful votes
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This is a great marketplace for online business. Because there are millions of sellers and buyers selling their services and buying the services at low cost and quickly.

Date of experience: April 30, 2021
Philippines
1 review
0 helpful votes
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It helps me find a client that is awesome, hope to get more client and earn money while at home. Highly recommended for job seekers.

Date of experience: April 30, 2021
Philippines
1 review
0 helpful votes
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Upwork has been a great platform for an individual who would like to pursue their freelancing career.

Date of experience: April 30, 2021
India
1 review
0 helpful votes
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Best work place
April 30, 2021

Upwork is a good plateform where everyone can earn money easily. Who is having specific skills need to show

Date of experience: April 30, 2021
Bangladesh
1 review
0 helpful votes
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The only thing that makes Upwork stand out among the other platforms is, they maintain a professional environment. Upwork just doesn't approve people who can write their name and create a profile. They only approve the freelancers who are really skilled. So, this marketplace is cleaner than the others which helps me to provide proper services to my clients.

Date of experience: April 30, 2021

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States