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United Thread Reviews Summary
United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.
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Staff very friendly and helpful...prices are good.
Everything has been great
Great, even though some of the threads are back ordered. I have placed a second order.
Good buying experience. Good quality for a good price. I would have liked to be able to track the package so I knew exactly when to expect it.
Good quality thread.
The item I wanted was easy to find on your website. The ordering process was very quick and efficient and the CSR's were very helpful in helping resolve an order-quantity question.
My favorite place to shop for embroidery thread!
I could not research threads by color. I found that frustrating.
They replaced a spool of Rayon that was damaged in box
Quick shipping - great selection!
Not as easy to remove item as others I have used. But for the price I can handle it.
Very satisfied
On you your shipping. I think you charge by price I haven't figured it out yet. But I wanted five sets of needles which would have taken up barely any room. However I would have had to have paid $3 more shipping. It would have fit in the $7.95 box easily. So instead of ordering what I want I play a game of what is going to keep me with the lowest shipping price.
Great customer service
Great hoping it comes as quick
Like the thread. Would like a color chart of all your isocord thread but can't justify the cost.
When I tried to checkout using paypal, popup says I don't have to sign in to my tps account, but the page wouldn't load unless i signed in. So out of this, to my list of userid's and passwords. Finally found it, back to login, now it says shipping has changed and I need to do something about that. Shipping had not changed, but I poked a few buttons anyhow and put it back where it was. Finally let me place order. Yes, I will be back and I sing your praises all the time on FB pages, but I was frustrated - don't say I can purchase without logging in if I can't!
Works as advertise
Easy to find and search for product
The threads stitched out perfectly. Beautiful embroidery results.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members