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United Thread

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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United Thread Reviews Summary

United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.

service
1
value
1
shipping
1
returns
1
quality
1

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2,924 reviews

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Debbie T.
1 review
0 helpful votes
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Easy to navigate site, great prices!
February 23, 2018

Easy to navigate site, great prices!

Date of experience: February 23, 2018
Susan C.
5 reviews
0 helpful votes
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Love working with this thread (polyneon)!
February 23, 2018

Love working with this thread (polyneon)! Just wish shipping was a bit less expensive.

Date of experience: February 23, 2018
Dani X.
1 review
0 helpful votes
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Great!
February 21, 2018

Great!

Date of experience: February 21, 2018
Rosalie J.
1 review
0 helpful votes
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Easy to use site and have just the colors of Madeira thread that I need. Thanks.

Date of experience: February 19, 2018
Viktor U.
1 review
0 helpful votes
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Order was delivered as promised
February 19, 2018

Order was delivered as promised

Date of experience: February 18, 2018
Robin T.
1 review
0 helpful votes
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I still love y'all and appreciate your great customer service!

Date of experience: February 16, 2018
Ursula S.
1 review
0 helpful votes
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Reps are always friendly and very helpful and my orders have arrived on time. I have always had a very positive shopping experience.

Date of experience: February 15, 2018
Roena R.
1 review
0 helpful votes
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Was hoping for free shipping and could not find any promo codes. But, the pricing on isacord thread is excellent!

Date of experience: February 15, 2018
Susan C.
1 review
0 helpful votes
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Ordered on Sunday, delivered on Friday
February 15, 2018

Ordered on Sunday, delivered on Friday. New to machine embroidery and enjoy using these threads.

Date of experience: February 15, 2018
Jeanine J.
1 review
0 helpful votes
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I sent an email before ordering asking if metalic thread was available in smaller spools. I waited 2 days but did not get a reply. I would have added the metalic thread to my order if it were available in smaller spools.

Date of experience: February 13, 2018
Louise G.
1 review
0 helpful votes
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Beautiful thread
February 12, 2018

Beautiful thread. Wish the thread or the shipping was a little less expensive.

Date of experience: February 12, 2018
Claudette Y.
1 review
0 helpful votes
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I thought I would receive a copy of the Isacord thread colors with the purchase of four cones of thread...it's very difficult to tell what color you're ordering just from looking at the computer screen...2 of the colors weren't what I thought they would be. Otherwise, very happy...if you could possibly send a pamphlet with the actual colors, I would order more:-) Thankyou!

Date of experience: February 10, 2018
Terry L.
4 reviews
0 helpful votes
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Great
February 9, 2018

Great

Date of experience: February 9, 2018
Sharon L.
1 review
0 helpful votes
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Seems like there should be a way to mark more than one item at a time to put in cart. Maybe there is and I just didn't find it.

Date of experience: February 9, 2018
Carol M.
1 review
0 helpful votes
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Received my order in record time
February 8, 2018

Received my order in record time. Very satisfied.

Date of experience: February 8, 2018
Rosemary S.
1 review
0 helpful votes
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I love your shipping policy
February 8, 2018

I love your shipping policy.

Date of experience: February 8, 2018
JoAnne M.
1 review
0 helpful votes
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I've had great service the only thing it shows is in Florida its states a $5 shipping for us but I can never get this rate.

Date of experience: February 7, 2018
Lisa P.
1 review
0 helpful votes
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Thank you
February 7, 2018

Thank you.

Date of experience: February 7, 2018
mary d.
1 review
0 helpful votes
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Great site!
February 7, 2018

Great site! Will most definitely use again and recommend to others

Date of experience: February 7, 2018
Sherri M.
1 review
0 helpful votes
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Love the products from this company
February 7, 2018

Love the products from this company. Top notch service and delivery.

Date of experience: February 6, 2018