On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United Thread Reviews Summary
United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.
Instant Feedback
We monitor reviews for authenticity
Love these bobbins.
United is my new go to for all my thread supply. Associates are always pleasant and helpful. When I placed my first order it stated free shipping, but I was charged. Called and a credit was issued to me and the girl who took my call was extremely helpful. I really like the way you handle orders and your customer service is outstanding. Thanks for going above and beyond for your customers.
The order came in a timely fashion. I have never had a problem with my orders.
This is the first time I have ordered embroidery thread and I'm so happy I chose to order from here. It came quickly (especially considering the current pandemic) and it is a beautiful collection of colors. I can't wait to see my finished product. I'm sure I will order here again. Thank you
Great prices and fast service.
Always have what and when needed
Received my thread in a timely manner. It was accurate and in good condition.
Easy to use website
I can find what I need so easily,price is very fair.
United thread has best prices for my machine embroidery thread. I have never had an issue with orders or shipping. Thread is always well packaged. THANK YOU also for your EXCELLENT CUSTOMER SERVICE.
I appreciate the easy ordering on the website and fast delivery.
Ok
Speedy service and you have just what I need.
I have been very pleased with my orders that I have placed with United Threads.
Quick service and easy website to use.
No problems navigating the website
Excellent prices, but I did not receive a shipped notice, and shipping was slower than on previous order.
Super fast shipping
Easy to find thread colors by name or color
Easy to find related products.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members