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United Thread

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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United Thread Reviews Summary

United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.

service
1
value
1
shipping
1
returns
1
quality
1

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2,924 reviews

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Ann W.
5 reviews
0 helpful votes
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Quick processing even during the pandemic.Thank you

Date of experience: May 2, 2020
Skip L.
1 review
0 helpful votes
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Quick, painless with a good selection and layout. Easy to find what I was looking for

Date of experience: May 1, 2020
Julia P.
2 reviews
0 helpful votes
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I went to another website to check the color accuracy of the thread I bought. The colors on your site are unclear or misrepresented.

Date of experience: April 30, 2020
Dorothy H.
1 review
0 helpful votes
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So far so good
April 30, 2020

So far so good

Date of experience: April 30, 2020
Joy R.
1 review
0 helpful votes
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Love this place
April 29, 2020

Love this place

Date of experience: April 29, 2020
ivonne j.
1 review
0 helpful votes
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Very goog
April 29, 2020

Very goog

Date of experience: April 28, 2020
Julie R.
1 review
0 helpful votes
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Great experience
April 28, 2020

Great experience. Fast shipping.

Date of experience: April 28, 2020
Tammy H.
1 review
0 helpful votes
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First time customer
April 28, 2020

First time customer. Easy to use.

Date of experience: April 27, 2020
Patty L.
1 review
0 helpful votes
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I HAD TO CALL,BUT THE LADY WAS VERY HELPFUL
April 28, 2020

I HAD TO CALL,BUT THE LADY WAS VERY HELPFUL. AND I GOT THINGS ORDERED

Date of experience: April 27, 2020
KRS P.
1 review
0 helpful votes
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I have always had good experiences shopping with United Threads.

Date of experience: April 27, 2020
Lynn H.
1 review
0 helpful votes
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It was easy to order wanted precut stabilizer for my big embroidery hoop.

Date of experience: April 25, 2020
Peggy T.
1 review
0 helpful votes
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...
April 25, 2020

Date of experience: April 25, 2020
Sherry L.
1 review
0 helpful votes
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Called and talked to a lady that took care of me in a professional manner no regrets on choosing your company or product will be buying more in the future

Date of experience: April 25, 2020
Claudette L.
1 review
0 helpful votes
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I ordered #1255 but received#1225
April 25, 2020

I ordered #1255 but received#1225. I am sure it was human error and since I didn't already have 1225 I just kept it. I placed another order last week and included 1255 on that order.

Date of experience: April 25, 2020
Padilla L.
1 review
0 helpful votes
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Item as describe
April 24, 2020

Item as describe

Date of experience: April 24, 2020
Sharon S.
1 review
0 helpful votes
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Always very easy to find what I need
April 22, 2020

Always very easy to find what I need.

Date of experience: April 22, 2020
Satisfied s.
1 review
0 helpful votes
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So far so good
April 22, 2020

So far so good. Order was correct and arrived early

Date of experience: April 21, 2020
Shannen B.
1 review
0 helpful votes
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100% satisfied
April 21, 2020

100% satisfied

Date of experience: April 21, 2020
Carol W.
2 reviews
0 helpful votes
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Service was outstanding
April 21, 2020

Service was outstanding

Date of experience: April 21, 2020
Sally R.
1 review
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My ordered was handled with great speed
April 21, 2020

My ordered was handled with great speed.

Date of experience: April 21, 2020