On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy purchase, very fast delivery, fine product! A NEW flag for the 4th of July celebration.
Great Job, Pole was packaged extremely well arrived in great shape
We continue to order as the shippingh is quick, price is fair and the flags hold up because they are great quality
Ordering is easy and direct. Wait is short. Delivery is prompt and product is excellent. What more needs to be said?
Wonderful US service. Easy to order on line. Delivered promptly.
I received delivery of my flag set within 3 days of my order. There was a misselection with the size of the flag stand which when notified they corrected immediately. The phone representative was concerned and very friendly while we sorted things out.
Quick and easy to select just the right flag for our conditions
Order was quick and very easy! Quality was second to none and is still looking GREAT! Thanks you all@!
I received an email that one of the items was back ordered and my order would be shipped as soon as it became available. But the next part concerned me. It said that if the item was not available by a certain date the order would be canceled. I still wanted all the other items in the order even if that one item was not available. I received all the items but the email made it uncertain if anything would be delivered if that one item was not available.
After looking at several flag stores, I chose yours. The quality looked great, and the size options allowed me to find the odd size I needed for my setup. I burned my last flag because the winds ripped it badly. The flag I got from you is heavy duty and the embroidery is beautiful. Well done!
Very easy to order! Thank you! The purchased bunting came exactly as ordered! Will definitely order from this company again.
No issues with the store, ordering, or delivery. Item was also well packaged.
Love the flag I bought but when I opened it there was a cut on the flag that cannot be repaired
I buy all my flags from the United States Flag Store. Their products are well made and prices are affordable.
Shopping is so very easy and I love the products I purchase.
Website was easily accessible and very user friendly for people like me with limited computer knowledge
Excellent customer service. We were very pleased with this purchase.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members