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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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This flag is excellent quality and it was an easy order and came quickly. Thank you
The flags took longer to arrive then what was originally stated, but once received they look great.
Quality, quality, quality... the product, the packaging, the website, the ease of purchasing and timely delivery.
Better than expected. Came when I was told it would. Product excellent material used.
Very easy to navigate through the web site, and I greatly appreciated the product line.
Easy to find- good selection. Well made construction and glad to support American-made goods.
One minus - delivery took a little longer than expected.
Very happy with everything I get from this store
Products was very well made
Seems to be holding up well in the Colorado Sun at 9000 ft. Fair price and quick shipping. I like the US Flag Store, but my biggest complaint is the review process run by Sitejabber which sends misleading emails about confirming receipt of order but it's really about pressuring you into writing a review. Pretty obnoxious...
Excellent service and product. Our Brass holder was stolen and this is a great replacement.
Not the first flag purchased, but there was going to be a delay in shipment. I ordered a flag from a competitor. It was inferior!
Looks wonderful
Does not tangle
I will purchase another from you
Although considering how this is wearing
Will be a while
I have ordered man flags from the flag store and have never been disappointed. Receive in a quick manner and correct.
US Army flag holder is exactly what I was looking for. It sounds like it is of high quality to withstand weather and to hold my flag in place.
I highly recommend purchasing products from this company. I will do business with, again.
I am pleased with my experience with the flag store. The site was easy to navigate, the selection was spot on, and the shipment was speedy and right on time.
East to order the beautiful flag! Love it! The flag is well made and gorgeous.
I love the way that Amazon helps me. And, inexpensively too.
It took a bit longer then other places but the quality is so much better
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

