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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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We ordered several things and everything was just as it was represented online. Very pleased.
They had the flag i needed at a great price. Fast service, was greatly appreciated.
Well made product. Delivered promptly.##################
Over all experience has been good, everything is standing up good so far. Really no complaints here
I got my two flags in the mail quickly. They are not the quality I expected. I can physically see through these flags when holding them up to my face. I previously had real nylon flags that were thicker and lasted like 5 years.
Glad to find these flags - I always like to keep one on my husbands grave - but can't always find this size - every business in this country should always have flags for sale up front when you walk in the business- Thank you for having them.
I am extremely satisfied with the light and I was kept apprised of the order and shipping.I will definitely order again from The United States Flag Store!
Great service. Fast delivery. Awesome quality and great looks.
Fast delivery and high quality products, the poles secure firmly to car windows
Great service, on time delivery and quality product.
Will consider doing again
Flag case was remarkable and it was definitely sturdy as well as beautiful.
The flag I purchased is beautifully made. I have had it up for 2 months in the New Mexico sun, heat and wind. So far it still looks as beautiful as the day I put it up.
I only gave it 4 stars because I wanted it delivered by Friday but I did not get it until the next Tuesday. I did pay extra for the service. I am totally happy with my purchase.
As always, easy to purchase on line. Receive the flag is great time. Communication is excellent. Flag is made in the United States and is top quality. We usually get two years on one flag.
Received in a timely manner and was pleased with the product. Would definitely order from this company again.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

