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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Had a problem with the buckle to the flag from the pole, and it was replaced as soon as I asked about it
The service has always been top notch. The order personal have been truly professional.
I was looking for cemetery grave markers for veterans at a reasonable price. I found what I wanted and was able to get many grave markers to prepare for putting flags out next year. I also received free shipping on my order.
This is a very high-quality flag which should last for a long time. I would highly recommend purchasing your next flag from the United States Flag Company.
Our flags get a lot of wind. I am looking for one which is exceptionally put together with good quality components. If this is the one, I will re-order as needed. Thanks
No issues, easy to order, plenty of options and delivered on time.
Really love the sticker! It is exactly what you pay for! Definitely recommend
For the quality of product you cannot beat the price. The shipping is also
On time no long delays.
This flag arrived when promised. Beautiful color and a very fair price.
I ordered one 3 x 5 American flag, and after order confirmation, I was informed by email it was out of stock, and I would need to order another. I asked for the order to be canceled, and I ordered a different American flag. Both flags arrived, and I was charged for both. While I will eventually uae the first flag I ordered, there was clearly a miscommunication somewhere. Nonetheless, the store is usually top-notch, and I appreciate the American-made inventory.
Easy to shop this site. Thankful to buy American! Very reasonable prices.
Easy to find and choose the flags I needed. It did take awhile to receive them.
I have a local flag store that i used to go to however their stock and quality weren't up to my standards. Once I started buying from United States Flag store, my quality concerns were out the windows and I have been very happy ever since
Web site very easy to navigate and pricing very reasonable. Made of stong material, made to last. I bought a 4 x6 prior to this one and lasted two years.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

