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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Great quality - a beautiful display - deservedly so! Thank you for a great product and great customer care!
The United States Flag Store is my "GO TO" flag store.
Online ordering is a breeze, checkout is simple, and shipping is timely.
Purchase and delivery were fine. Quality of flag was good. But disappointed with the fact that I was only given zip ties to attach flag to pole
Was fast and easy to understand the web site. Thank you you for everything you guys do.
The new flag is awesome and handling a rough ohio winter without any issues.
Very Smooth transaction and great items. Shipping was fast
Great company to work with and have been using them for many years. My flag has high exposure and looks great at night with lights shining on it.
Looked over flags, saw the one I liked and ordered it.I have to say it seems to be a quality made flag!,
Had a customer needing a couple flags. They had what I needed and a price my customer was happy to pay. Great experience.
My order was just as I made it. Never had a problem with my orders with your company.
There is an ease to ordering and selection is great Thank you!
After a little trouble logging in all went well. Once ii got logged in all went well. Received my order and like the flags.
Great product and great service very fast delivery and look forward to using again
Not completed yet.
What do you want? A book?
I can't get reimbursed for the cost of the flag from my Homeowners Association until I have a proper receipt.
The variety and choice of flags, flag poles, banners is impressive. I have bought many made in USA flags from US Flag store. There are many to choose from.
Customer Service was very very understanding helpful a very easy experience
Very easy ordering and fast shipping. My flags were due for a refresh!
The flag is made of durable material, very good quality overall.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

