United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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California
1 review
0 helpful votes
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Great products great follow up
January 30, 2025

Great quality - a beautiful display - deservedly so! Thank you for a great product and great customer care!

Date of experience: January 20, 2025
Texas
1 review
0 helpful votes
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Quailty
January 30, 2025

The United States Flag Store is my "GO TO" flag store.
Online ordering is a breeze, checkout is simple, and shipping is timely.

Date of experience: January 20, 2025
New Jersey
2 reviews
0 helpful votes
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How to attach flag to pole?
January 30, 2025

Purchase and delivery were fine. Quality of flag was good. But disappointed with the fact that I was only given zip ties to attach flag to pole

Date of experience: January 20, 2025
Pennsylvania
1 review
0 helpful votes
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NA
January 30, 2025

It was more satisfactory. I have nothing else to say.
I could have deleted the survey email..

Date of experience: January 20, 2025
New Mexico
1 review
0 helpful votes
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Greatful
January 30, 2025

Was fast and easy to understand the web site. Thank you you for everything you guys do.

Date of experience: January 20, 2025
Ohio
1 review
0 helpful votes
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Great product
January 30, 2025

The new flag is awesome and handling a rough ohio winter without any issues.

Date of experience: January 20, 2025
Connecticut
1 review
0 helpful votes
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Fast shipping
January 30, 2025

Very Smooth transaction and great items. Shipping was fast

Date of experience: January 20, 2025
Mississippi
1 review
0 helpful votes
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Great company to work with and have been using them for many years. My flag has high exposure and looks great at night with lights shining on it.

Date of experience: January 20, 2025
Michigan
1 review
0 helpful votes
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You delivered as promised!
January 30, 2025

Looked over flags, saw the one I liked and ordered it.I have to say it seems to be a quality made flag!,

Date of experience: January 20, 2025
Georgia
1 review
0 helpful votes
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Great products for a amazing price.
January 30, 2025

Had a customer needing a couple flags. They had what I needed and a price my customer was happy to pay. Great experience.

Date of experience: January 20, 2025
Virginia
1 review
0 helpful votes
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Complete
January 30, 2025

My order was just as I made it. Never had a problem with my orders with your company.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Church Flags
January 28, 2025

There is an ease to ordering and selection is great Thank you!

Date of experience: January 18, 2025
Louisiana
1 review
0 helpful votes
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Good Value Service
January 28, 2025

After a little trouble logging in all went well. Once ii got logged in all went well. Received my order and like the flags.

Date of experience: March 18, 2025
Texas
1 review
0 helpful votes
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Great product
January 27, 2025

Great product and great service very fast delivery and look forward to using again

Date of experience: January 17, 2025
California
1 review
0 helpful votes
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Not completed yet.

What do you want? A book?

I can't get reimbursed for the cost of the flag from my Homeowners Association until I have a proper receipt.

Date of experience: January 17, 2025
Connecticut
1 review
0 helpful votes
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The variety and choice of flags, flag poles, banners is impressive. I have bought many made in USA flags from US Flag store. There are many to choose from.

Date of experience: January 17, 2025
Kentucky
1 review
0 helpful votes
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Well satisfied! I received my order. Thank you!
My husband was a veteran and loved the American flag!
Our flag was getting old, so It was time to replace it with a new one.

Date of experience: January 17, 2025
Florida
2 reviews
0 helpful votes
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Proud to be an American
January 27, 2025

Customer Service was very very understanding helpful a very easy experience

Date of experience: January 16, 2025
Nevada
1 review
0 helpful votes
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Easy peazzy
January 27, 2025

Very easy ordering and fast shipping. My flags were due for a refresh!

Date of experience: January 16, 2025
Missouri
2 reviews
0 helpful votes
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Great quality at a fair price
January 26, 2025

The flag is made of durable material, very good quality overall.

Date of experience: January 16, 2025

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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