United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Wyoming
1 review
0 helpful votes
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Quality Flags
January 27, 2025

The website was easy to maneuver and make the selections I needed. The flags arrived quickly and are quality that should last years.

Date of experience: January 26, 2025
New York
1 review
0 helpful votes
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Excellent product
January 26, 2025

Great product, quality, service and price. Delivery and packaging was perfect.

Date of experience: January 26, 2025
Pennsylvania
1 review
0 helpful votes
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Great experience
January 26, 2025

Reliable company, always ship fast and securely. I'm a repeat customer.

Date of experience: January 25, 2025
Texas
1 review
0 helpful votes
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Very nice flag!
January 26, 2025

Quick response and very satisfied with the cost and delivery.

Date of experience: January 25, 2025
Arizona
1 review
0 helpful votes
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The reason I recently ordered another one is because the first one I ordered has faded and needs to be replaced! I hope this recent purchase will not fade like the first one one!

Date of experience: January 25, 2025
New Mexico
1 review
0 helpful votes
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Great quality flag pole and flags!
January 24, 2025

So grateful to find US Flag Store! I had problems with the website; I called customer service. They were wonderful in helping get the right flag brackets, poles and flags!

Date of experience: December 16, 2024
Pennsylvania
1 review
0 helpful votes
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Excellant quality and fast delivery
January 24, 2025

The flag is well constructed to withstand wind and weather. It has been on the flagpole for about two months and still looks new

Date of experience: January 24, 2025
Arizona
1 review
0 helpful votes
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Reliable
February 3, 2025

They sent me the wrong flag first, but they let me return it and sent me the right one for my flagpole. Very good company, they go by their word.

Date of experience: January 23, 2025
South Dakota
1 review
0 helpful votes
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MC flags
February 3, 2025

We fly your and only your flags on our Bike. They last longer and look better than any other. We do ride at Highway speeds for days on end.

Date of experience: January 23, 2025
Florida
1 review
0 helpful votes
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Great Christmas Gifts
February 2, 2025

Good quality. Great Price. Fast Shipping. Everyone in my family enjoyed the patriotic Christmas these flags provided.

Date of experience: January 23, 2025
Ohio
1 review
0 helpful votes
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Organized to find the flag I wanted.
February 2, 2025

I ordered online. There was no problem finding your site. The order was taken and arrived on the date that was listed.

Date of experience: December 12, 2024
Georgia
1 review
0 helpful votes
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The only place I go for US flags
February 2, 2025

I make it a point when I buy a US flag or a State flag, that they are made in the USA. We need to support our manufacturing in the US and there is no other place that should make our great flag.

Date of experience: January 23, 2025
Texas
1 review
0 helpful votes
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Wonderful
February 2, 2025

Wonderful experience in flag paradise! Every click on the website led me to a new level of amazement!

Date of experience: January 23, 2025
Missouri
1 review
0 helpful votes
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No Issues - Great Product
February 2, 2025

From ordering, to shipping, to delivery - I had no issues at all. Will order again in the future

Date of experience: January 23, 2025
Louisiana
2 reviews
2 helpful votes
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,
February 2, 2025

...

Date of experience: January 23, 2025
Virginia
1 review
0 helpful votes
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Easy ordering
February 2, 2025

The ordering process was easy, and it came quickly and packaged well. I only wanted to purchase a flag that was made in the USA. Interested to see how it holds up compared to the cheaper options we have been ordering over the years. So far so good.

Date of experience: January 23, 2025
Missouri
1 review
0 helpful votes
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I tried ordering months ago and the website crashed repeatedly. This time the program gave me grief trying to create an account and sign in. I Finally got it.

I hope the product is worth the hassle.

Date of experience: March 24, 2025
New York
1 review
0 helpful votes
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Fast and easy easy to order, prompt delivery. No problems at all. Will order again when needed.

Date of experience: March 23, 2025
Kentucky
1 review
0 helpful votes
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Quick and prompt delivery.
February 1, 2025

I ordered the flag poles at the last minute being unsure if I would get these in time for my event. I placed the order with no special requests and they came in very quick and in time for my event. Set them up and they were sturdy and were not affected by some heavy winds we ended up having during our event. Loved every thing about the flag poles and the delivery!

Date of experience: January 22, 2025
Ohio
1 review
0 helpful votes
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Satisfied
January 31, 2025

Nice flag in desired size. Quick to ship. Very Satisfied. Would buy again.

Date of experience: December 5, 2024

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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