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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Received my n good order and didn't have to wait long to receive.
I hate surveys I will not open the next one I hate surveys i will not open the next one
I had previously purchased Ukrainian flags from you which were nylon and marked for outdoor use however they faded quickly and needed replacing in less than a year.
This time I tried a different product with much better look and results.
The polyester version is brighter, heavier, and is sewn not printed. All at half the price.
First time ordering—so far so good! Would highly recommend to family and friends.
Ordered a flag and was very pleased with the product and the quickness in receiving it.
Quick shipment of ordered item. Product was as described and packaged carefully.
Website descriptions helped us decide which flagpole to order. We won't install it until spring because the ground is frozen now.
Had a lot of wind storms lately and the rope flag hooks broke off but the flag survived with no damage.
My experience was good that is all I have to say. I have made some suggestions to pad the backside closest to stone to minimized any scratching of stone.
Very impressed with both the quality and quick receipt of the Navy marker I purchased. Definitely recommend to anyone seeking an attractive, well made product.
Efficient, inexpensive, arrived reliably. Very good service overall.
Gotta love flags bro, flags are the best, good place to buy them too, nice and cheap, good quality, arrives promptly, wonderful store, totally recommend it
We have ordered from you before and have always received our orders in a timely manner
Quick, easy and you saved my cart! You guys have a great quality flag! Ordering was a breeze and the price was great!
I was able to find what I wanted and get it ordered with no problems. Price was good too!
Very pleased with the whole experience, it was easy and straightforward.
The first part of the order arrived very quickly which was great and met the need I had. The second part of the porder took forever to arrive. It ended up arrival 6 weeks after I needed the flag for our university graduation.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

