Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I order several flags at once. I replace damaged flags whenever I encounter Veterans, especially Vietnam Vets. I can't handle driving down a street or road and seeing My Flag in tatters.
Purchase was excellent and representative was very helpful with my questions
Quality is excellent and durable. I will order again when needed. Service was great and delivered quickly.
Great experience with the company. Product came better than described and in good shape from shipping and handling and in good time.
My original flag weathered and shredded through the winter. I ordered and had the new flag flying almost before the payment cleared. Good service. Quick response. Good flag.
Positive and we would highly recommend your Flag Company again.
Easy. Excellent. It's a return visit for us and we are highly satisfied.
Ordering was easy and delivery was quick. The product was high quality and made in the USA!
I was able to find the specific flags that I wanted and able to buy American.
It was absolutely no problem ordering online. Always a good experience with this company. That's why I keep coming back
Easy to order and received in a timely manner. I will order from American Flag Store in future.
The purchase of the Army Flag Stand for my Grandfather was fast and efficient. A veteran of WW1 this will look great at his gravesite.
I got a great quality flag at a great price. I will order from here again in future..
Overall, very good experience. The product is good quality, installed as advertised and the ordering was easy. The tracking provided after order was prompt and accurate 10/10. Or in the case of 5 star max review, 5/5.
I placed the order. The items arrived, as anticipated, nothing spectacular, no problems.
Great service great flag now I know where to buy flags if I ever need another one.
Good service, quick delivery, nice flag. No problems! Old glory is flying proudly!
It was good. Delivered fine and on time. I'm perfectly happy and finished with this survey.
Very fast shipping and delivery! High quality products. I will shop here again for my flag needs.
Flags are great quality. A little expensive but worth it once you see the quality. Hopefully they will last longer than ones I have purchased elsewhere.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

