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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Ordered as a guest several times... just registered an account with you... GREAT SITE, SERVICE and Choice of product. THANK YOU
The website was easy to navigate and the items ordered were shipped quickly, packaged carefully and delivered in the time frame given when I ordered.
Overall great service with good selection. Hope to find this flag lasts more than the 2 months I got from the last flag i put up.
Did not want to accept my zip code and then had to put card info in twice.
I have used this company in the past. Ordering process is simple, delivery prompt and product has arrived in excellent condition!
The ordering website is easy to use. I did not have to search for any check out icon.
Quick and easy. Very straight forward. Was a little disappointed in color options, but in today's climate its very understandable to be sold out of certain items. We want to support and buy American made Companies as much as possible.
Easy to navigate
Great buying experience
Will buy again
Thought i was getting a all weather flag American Flags
Easy to use website and quality products! Quick shipping with no hassles.
Exactly what I was looking for at a fair price.
Site wouldn't allow the promotional 10% off! Site is kind of difficult to find what I was looking for.
Easy to find what I wanted, good prices. Good quality
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

