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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I'd been wanting Gadsden flag pins for my hats and backpacks for a while. I came upon the store,liked what I saw, got my order, and it was the same! Correct postage,delivered to the correct address. I now have 2 on my backpack, one on the cord to my cane (I have a bowed leg),and one on my hat! #DONTTREADONME
All good not going to do this I got I liked it you were good.
Overall the quality is pretty decent. The fitment of the finials is a bit loose
Great communications and prompt service. Much better than the experience I received from a competitor. Thanks.
We always have a good experience here! Great quality products!
My grandson really enjoys and learns from the flags he receives from US Flag Store. He has even taken them to his first grade class. The flags have instilled a further study into the country they represent. Thx.
The payment section is somewhat confusing.
Great experience, good product quality, great availability, great follow up!
The 25' pole was precisely made and fitted together perfectly. It was easy to erect with the aid of my wife, who prevented the base from slipping as I raised the pole.
One correction to the instructions: only 1 1/2 bags of 80# Quickrete were needed to fill the hole around the 3" PVC sleeve provided by United States Flags. I did dig it to 2' depth and made it 12" wide at the top and bottom.
I was pleased with the outstanding quality of the flag.
Ordering was easy and flag is first class. Only negative was how long it took to arrive. Don't know who that's on.
I have been purchasing flags for 5 years here and I have never been disappointed. They are great quality and last so much longer than any other flag I have purchased for my apartment complex. About 4 months ago I strayed and purchased a flag through Amazon because of the price hoping it would last. We only got 2 months worth of use out of it before it started shredding and fading pretty bad. My lesson was learned and we are and always will be getting our flags from United States Flag Store. Great quality flags at a great price!
This is the second flag we have ordered. The previous flag, same one, did not hold up very well. We did leave it outside year round, so it kind of fell apart. A more long lasting and hardy material would be appreciated.
Fast shipping and quality product. Items were in stock
I ordered a casket flag and it is of the highest quality. My order was processed extremely fast and was delivered within a week. Couldn't be more satisfied!
I was looking for flags from around the world and found them here! Everything I was looking for! Thanks Will shop with you again!
Love that the flags will be double sided and I've had experience with this strong clip also. However, you need more variety so I could have chosen other types of flags to hang on my house also.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

