United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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California
2 reviews
0 helpful votes
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Happy And Proud
February 4, 2023

I'd been wanting Gadsden flag pins for my hats and backpacks for a while. I came upon the store,liked what I saw, got my order, and it was the same! Correct postage,delivered to the correct address. I now have 2 on my backpack, one on the cord to my cane (I have a bowed leg),and one on my hat! #DONTTREADONME

Date of experience: January 5, 2023
Washington
1 review
0 helpful votes
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All good
February 4, 2023

All good not going to do this I got I liked it you were good.

Date of experience: January 5, 2023
Pennsylvania
1 review
0 helpful votes
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Arrived when promised
February 4, 2023

Overall the quality is pretty decent. The fitment of the finials is a bit loose

Date of experience: January 5, 2023
Colorado
1 review
0 helpful votes
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Great service
February 4, 2023

Great communications and prompt service. Much better than the experience I received from a competitor. Thanks.

Date of experience: January 5, 2023
Minnesota
1 review
0 helpful votes
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Great quality!
February 4, 2023

We always have a good experience here! Great quality products!

Date of experience: January 5, 2023
Wisconsin
2 reviews
0 helpful votes
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Great for all ages
February 4, 2023
Updated review

My grandson really enjoys and learns from the flags he receives from US Flag Store. He has even taken them to his first grade class. The flags have instilled a further study into the country they represent. Thx.

Date of experience: January 5, 2023

The payment section is somewhat confusing
January 14, 2023
Previous review

The payment section is somewhat confusing.

Date of experience: December 15, 2022
Texas
1 review
0 helpful votes
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A+
February 4, 2023

Great experience, good product quality, great availability, great follow up!

Date of experience: January 5, 2023
Oklahoma
1 review
0 helpful votes
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Fit together perfectly.
February 4, 2023

The 25' pole was precisely made and fitted together perfectly. It was easy to erect with the aid of my wife, who prevented the base from slipping as I raised the pole.
One correction to the instructions: only 1 1/2 bags of 80# Quickrete were needed to fill the hole around the 3" PVC sleeve provided by United States Flags. I did dig it to 2' depth and made it 12" wide at the top and bottom.

Date of experience: January 5, 2023
Virginia
1 review
0 helpful votes
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My review
February 4, 2023

I was pleased with the outstanding quality of the flag.

Date of experience: January 5, 2023
California
1 review
0 helpful votes
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USA flag
February 3, 2023

Heavy duty material. Delivery was about 6-8 weeks with 2 reminders it was on its way.

Date of experience: January 4, 2023
Connecticut
1 review
0 helpful votes
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American flag
February 3, 2023

Very prompt service will use again also recommend to others

Date of experience: January 4, 2023
Missouri
1 review
0 helpful votes
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New flags
February 3, 2023

I received my new flags promptly and they are of fine quality. Thank you

Date of experience: January 4, 2023
California
1 review
0 helpful votes
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Took a long time to arrive.
February 3, 2023

Ordering was easy and flag is first class. Only negative was how long it took to arrive. Don't know who that's on.

Date of experience: January 4, 2023
Michigan
1 review
0 helpful votes
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Great Flags
February 3, 2023

I have been purchasing flags for 5 years here and I have never been disappointed. They are great quality and last so much longer than any other flag I have purchased for my apartment complex. About 4 months ago I strayed and purchased a flag through Amazon because of the price hoping it would last. We only got 2 months worth of use out of it before it started shredding and fading pretty bad. My lesson was learned and we are and always will be getting our flags from United States Flag Store. Great quality flags at a great price!

Date of experience: January 4, 2023
California
1 review
0 helpful votes
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Good Service
February 3, 2023

This is the second flag we have ordered. The previous flag, same one, did not hold up very well. We did leave it outside year round, so it kind of fell apart. A more long lasting and hardy material would be appreciated.

Date of experience: January 4, 2023
Georgia
1 review
0 helpful votes
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Good value
February 3, 2023

Fast shipping and quality product. Items were in stock

Date of experience: January 4, 2023
Virginia
2 reviews
0 helpful votes
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Quality Flag & Quick Delivery
February 3, 2023

I ordered a casket flag and it is of the highest quality. My order was processed extremely fast and was delivered within a week. Couldn't be more satisfied!

Date of experience: January 3, 2023
Illinois
1 review
0 helpful votes
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Great company!
February 3, 2023

Response was immediate. Received excellent merchandise very quickly.

Date of experience: January 3, 2023
Washington
1 review
0 helpful votes
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Great Company
February 2, 2023

I was looking for flags from around the world and found them here! Everything I was looking for! Thanks Will shop with you again!

Date of experience: January 3, 2023
California
1 review
0 helpful votes
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Greaaaaaat!
February 2, 2023

Love that the flags will be double sided and I've had experience with this strong clip also. However, you need more variety so I could have chosen other types of flags to hang on my house also.

Date of experience: January 3, 2023

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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