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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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As the flag is brand new it is hard to give feedback as to wear but looking at the fabric on the new flag vs. the old poly flag I have to believe it will stand up to wind, rain, and sun much better. Thank you for the fast shipping too.
This is 2nd flag this year - hope it lasts longer than the last one which was shredded with the wind. New flag is heavier and hopefully stronger
I ordered these flags to place at the cemetery on Memorial weekend. The 3 staples would not hold them in place with the wind we have so my husband added more staples. Other than that I'm satisfied.
It was as described. Excellent quality especially for the price. I would order it again. I would recommend this flag and company
Great website and service from the start to the finish and received my flag in days.
Was kept updated on shipping status. Very customer friendly.
Balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls balls
Great looking flag. Sharp and crisp looking. Goes along nicely with the company flag on our pole.
Great value... these flagpoles and brackets are good quality and the price is great... we found them double the price at other locations.
A very awesome and smooth transaction. I would highly recommend this place to family and friends.
Easy to navigate. Effortless ordering with tracking and fast delivering. Packaging was excellent.
Very prompt and professional. The product was just what I needed and is working well. Our flag is lit at night and our veteran customers are happy
Prompt service and delivery, thank you. The new flag is flying in Inspiration Garden, Mt. Fir Park, Independence, OR.
Ordering was accurate, price was excellent, flag was very nice and the delivery was on time. I am veryy satisfied and will order again
Great staff, service and flag we received in a timely fashion. I highly recommend this company Thank you
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

