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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Flag was delivered on time and it's a beautiful flag.
Easy to order online and it was fast delivery...a day or so
Very simple, but disappointed that they are made in China.
Your service has always been great.
Two small flags for a wee man to hold. Complete's the look. Shipped and arrived quickly.
Overall quite satisfied. A few hiccups on the shipping, but everything finally arrived. A little disappointed with the base. Website and catalog indicated Valley Forge Gold General WEIGHTED base. The picture shows an oxidized gold finish. It arrived a bright shiny gold with a port in the bottom to fill with sand. Not quite as represented in my opinion.
The flag, eagle, tassel and pole were outstanding.
Customer Service was very responsive.
I shopped several websites before deciding to buy from this website. I bought a Christian flag and an American flag. It wasn't easy to find a website that had good quality flags for both flags and decent prices to boot. Will definitely shop here again.
Price was reasonable, quality made and fast shipping
I was a little disappointed that the shipping was so high, however, the flagpole arrived when promised and was in great shape. Now just to get it installed. Waiting for better weather!
Excellent site design, easy to navigate, good photos
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members