On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to order! Convenient! Great! We will order again!
We received our beautiful American flag very quickly, thank-you!
Looks very nice!
Received flag in timeframe. It was a rainbow flag used for a photoshoot. Good quality other than the yellow stripe had a very noticeable orange stain on it. Still was usable for what it was needed for, so at the end of the day it wasn't a huge deal
ITEM RECEIVED IN A TIMELY MANNER. PRICE WAS REASONABLE.
WOULD ORDER AGAIN FROM SAME COMPANY.
THANKS
The delivery driver dropped the package over the fence instead of placing it in the newspaper box where the 2 labador dogs could not get to it...they opened the package and inspected the contents...need i say more?
The ordering process was super easy and the flags are of high quality. I would recommend this company unreservedly!
My original order was not followed, and I received a smaller size flag than ordered and paid for. Calling the customer service number, I was assured the correct order would follow - and it did.
The flags purchased were great quality and at a great price! They also came in a timely manner.
I was very satisfied with product and speedy delivery and would order again when need arises.
Ordering was easy and instructions every clear. Website is very user friedly. Product description is accurate.
Product of good quality and fast shipping than expected.
Staff was courteous & knowledgeable.
In addition the flag arrived on time.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members