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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I bought two flags for our company. The first rain storm we had, the red stripes bled into the white, and turned to white stripes pink. I shipped a new flag and told to not let the flag get wet. I am confused as this product is supposed to be used outside.
Easy site to use and a great product
. I had to wait four months to order the correct display case. It finally came in to your warehouse it was sent to me and I am happy with it.
Great quality and speed of delivery.
I like the way my items were protected.
I ordered the items online. The items were in stock so I also got them fairly quick.
We received the flags and I had ordered the wrong size. I called and the customer service was awesome. She sent me the information to return the flags and was very helpful in ordering the correct flags. Great Company.
We received the flags and I had ordered the wrong size. I called and the customer service was awesome. She sent me the information to return the flags and was very helpful in ordering the correct flags. Great Company.
Excellent, as always! Far beyond expectations! We placed a very large order and it delivered the next day! Always great quality products, always fantastic customer care, and fast service!
I was happy to find a site that sells made in America flags. My grandson age 5 loves the American Flag and calls it "Flag Merica". He even sleeps with his flags.
Well satisfied with the flag's quality, the quick service and shipping. Have had this flag before and liked it so well I ordered another.
Flag was shipped promptly and arrived in good condition but upon reading the very fine print I found that it was labeled as made in China. I was led to believe that it was US made, and I avoid Chinese made products if possible. I don't like funding our enemies.
I wanted a good quality flag made in the USA. They make ordering what you want easy.
I'll use this company again.
Wanted a more durable flag for 24/7 use. Looks great after 1 week, check back in a year!
Note: DHL delivery communications are terrible, usually shows no data or updates. Eventually arrives.
No problem,the selections were good and the processing was great and timely
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members