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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great selection. Made in USA. Shipping went smooth, and well packaged for a safe delivery
Sadly I sent you and e-mail of the problems with the flag. The sewing of the strips were a quarter of an inch out of alinement looks very poor quality plus the stars threads were loose.
I will dispose of the flag in the proper manner. It will not be returned. I have taken photos for the record.
Great experience with one exception. It took longer than expected for delivery. But it was worth it.
I came I ordered and it was received all without hassle and a good quality product. Quick/ simple. The way it should be.
Very professional team. Great product. Easy to order, a variety of products, shipping and delivery of product was very good.
My flag arrived in a timely manner. It was as it was described.
The flag is sturdy and the stars are embroidered onto the fabric.
I will order from them again.
We received all the Materials that we ordered. But no instructions on how to fix it. There was no hole on the Pole, so we had drill one ourselves to make the flag work. It was frustrating because we were so excited to show our patriotism but we had to wait a few days until we could figure out how to assemble it.
The ordering was easy the delivery was fast. I will recommend you to others.
Wonderful quality product. Made in America is important.
Product delivered in a timely manner, appears to be as advertised & customer callback was quick. Follow-up on on-line ticket could be better. I put in a ticket to find out why I was missing 3 flags from order of 43.2nd order came quickly, but follow-up took over a week. Product appears to be sturdy for years of use.
The Christian Flag that we received was of good quality material. It was received in a timely manner.
I think that the should have more staples. I'm somewhat afraid that if the wind get strong the flag may tear from the staff. Other than that I'm very satisfied with the product.
Will be ordering from y'all again.
Jack Moore
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members