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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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20 foot, three section commercial fiberglass flagpole was as described. Easy to assemble and install. Box was damaged in several places but no damage or missing parts. Flagpole light is well built and works well so far. Did wait for three full days of solar charging before turning on.
Online site is very good. I ordered 3 flags and I was very impressed with the quality of the flags.
Easily found what I was looking for and easy order process. Flags arrived sooner than expected and in fine shape. Will order again when this flag starts to wear. Will definitely refer friends to this company.
I have always purchased flags from you including one I purchased for the school that I work at.
"I pledge allegiance to the Flag of the United States of America, and to the Republic for which it stands, one nation under God, indivisible, with liberty and justice for all." It wants me to put in 50 words so I did.
Great selection of flags that are well made with quality material. Fast delivery.
I requested my direct report to order 2 flags. Within 5 minutes he provided me with a tracking number for my order. Ordering was simple to navigate. I received my order within 3 business days. Perfect quality for purpose.
I ordered these for my husband's Celebration of Life Service on April 21. They each represented a place he has lived and or ministered to in his lifetime. Thank you for helping my family and me honor my husband's memory.
No problem ordering and receiving flags. Will not use until Memorial day.
It was great the Flags was perfect great color and material 100% good.
The product was beautiful and the Customer Service was very professional and great service, however it's 2023 and I received 2020 on all of the flags I ordered.
Our flag arrived as promised. Very satisfied with quality of this flag. Many other choices as well on the website.
I BOUGHT A FLAGPOLE AND SEVERAL FLAGS FROM UNITED FLAG STORE. I HAVE HAD NOTHING BUT GOOD ITEMS AND GOOD SERVICE!
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members