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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I am very impressed with the quality of the flag. I will be getting more in the future...
The ones that I ordered before, lasted a long time, even being out in the weather all year long.
I bought the flags to hang outside my home for a family reunion on Memorial Day weekend. They represent all the states of the family members. They are beautiful!
Easy to order, competitive pricing and received items quickly.
Great service and follow up. Product delivered as scheduled. No issues.
Flag came in 3 days, great condition. After the first rain, all the red color is running into the white stripes. We now have a pink American Flag up at our Cemetery.
Please fix this problem!
They wanted me to confirm my home address before they could deliver the package with the flags. It sounded odd, so I didn't respond and the package was delivered several days later, Mon 24 Apr, with the address label in tact.
There was an issue with my order. They contacted me to verify that I placed the order with them. I really appreciate that!
Good, so far so good. Hopefully they last us a few years. If they do we'll be back.
Ordering on line was easy and I received the flag just days later.
Love the flag and great service! Everything went very quickly and speedy delivery!
I thoroughly enjoyed shopping at the United States Flag Store. It was a wonderful experience. I loved looking at all of the flags.
Amazing service and a high quality flag. Thanks! I'll be remembering where I got it.
Since my local flag store went belly-up, I rely on the US flag store for not only my American flag, but my state flags as well. I always get the good quality stuff I'm accustomed to.
Very Satisfied with service and will order again when needed
Very satisfied with the quality of the flag and would buy from you again! Very pleased with the service I received!
Easy to order, good follow up; sent tracking info and delivery was as promised.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

