United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Idaho
1 review
0 helpful votes
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Very impressed...
June 3, 2023

I am very impressed with the quality of the flag. I will be getting more in the future...

Date of experience: May 4, 2023
New York
1 review
0 helpful votes
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Flags
June 3, 2023

The ones that I ordered before, lasted a long time, even being out in the weather all year long.

Date of experience: May 4, 2023
California
1 review
0 helpful votes
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Family reunion
June 3, 2023

I bought the flags to hang outside my home for a family reunion on Memorial Day weekend. They represent all the states of the family members. They are beautiful!

Date of experience: May 4, 2023
Utah
1 review
0 helpful votes
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Good
June 3, 2023

Flag purchase was smooth and received the flag in good time.

Date of experience: May 4, 2023
Pennsylvania
1 review
0 helpful votes
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Will buy again.
June 3, 2023

Easy to order, competitive pricing and received items quickly.

Date of experience: May 4, 2023
New York
1 review
0 helpful votes
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Great
June 3, 2023

Great service and follow up. Product delivered as scheduled. No issues.

Date of experience: May 4, 2023
South Carolina
1 review
0 helpful votes
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Impressed
June 3, 2023

These are great quality flags! I'm so impressed with my order!

Date of experience: May 4, 2023
Pennsylvania
1 review
0 helpful votes
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Red color running
June 3, 2023

Flag came in 3 days, great condition. After the first rain, all the red color is running into the white stripes. We now have a pink American Flag up at our Cemetery.

Please fix this problem!

Date of experience: May 4, 2023
Connecticut
1 review
0 helpful votes
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They wanted me to confirm my home address before they could deliver the package with the flags. It sounded odd, so I didn't respond and the package was delivered several days later, Mon 24 Apr, with the address label in tact.

Date of experience: May 3, 2023
Georgia
1 review
0 helpful votes
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Exceptional service
June 3, 2023

There was an issue with my order. They contacted me to verify that I placed the order with them. I really appreciate that!

Date of experience: May 3, 2023
Virginia
1 review
0 helpful votes
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Good Review
June 2, 2023

Good, so far so good. Hopefully they last us a few years. If they do we'll be back.

Date of experience: May 3, 2023
Minnesota
1 review
0 helpful votes
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Heavy Duty USA flag
June 2, 2023

Ordering on line was easy and I received the flag just days later.

Date of experience: May 3, 2023
New York
1 review
0 helpful votes
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Speedy delivery!
June 2, 2023

Love the flag and great service! Everything went very quickly and speedy delivery!

Date of experience: May 3, 2023
Virginia
1 review
0 helpful votes
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Proud to Be An American
June 2, 2023

I thoroughly enjoyed shopping at the United States Flag Store. It was a wonderful experience. I loved looking at all of the flags.

Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
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Awesome service!
June 2, 2023

Amazing service and a high quality flag. Thanks! I'll be remembering where I got it.

Date of experience: May 3, 2023
Vermont
2 reviews
0 helpful votes
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State flags
June 2, 2023

Since my local flag store went belly-up, I rely on the US flag store for not only my American flag, but my state flags as well. I always get the good quality stuff I'm accustomed to.

Date of experience: May 3, 2023
Florida
1 review
0 helpful votes
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Great
June 2, 2023

Very Satisfied with service and will order again when needed

Date of experience: May 3, 2023
Maryland
1 review
0 helpful votes
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Flag Store Experience
June 2, 2023

Very satisfied with the quality of the flag and would buy from you again! Very pleased with the service I received!

Date of experience: May 3, 2023
Maryland
1 review
0 helpful votes
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Perfect
June 2, 2023

The spinning on the flagpole is perfect. Not only do the grommets keep spinning, the entire section of the pole spins.

Date of experience: May 3, 2023
New York
2 reviews
0 helpful votes
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Great flag
June 2, 2023

Easy to order, good follow up; sent tracking info and delivery was as promised.

Date of experience: May 3, 2023

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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