United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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California
1 review
0 helpful votes
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Quick delivery
June 7, 2023

Was a good experience, questions answered in a timely manner. Flag now flying in our front yard

Date of experience: May 8, 2023
Virginia
1 review
0 helpful votes
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Great Quality
June 7, 2023

Thank you, we enjoy the quality and durability. We will order again.

Date of experience: May 8, 2023
Vermont
2 reviews
0 helpful votes
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Flag and Pole Purchase
June 7, 2023

I was very pleased to find that both the pole and flag were of high quality and the service was extremely satisfactory.

Date of experience: May 8, 2023
Michigan
1 review
0 helpful votes
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Excellent Quality & Service
June 7, 2023

The purchase process was simple and straightforward. No issues with having our tax-exempt status recognized. Quality, American-made product.

Date of experience: May 8, 2023
Ohio
1 review
0 helpful votes
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Ordering was fast & easy. Delivery was prompt. Products looked very nice "out of the box". I haven't had a chance to fly the flags outside yet.

Date of experience: May 8, 2023
Michigan
1 review
0 helpful votes
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10x12 flag purchase
June 7, 2023

Great, arrived early, great quality, great customer service

Date of experience: May 8, 2023
Louisiana
1 review
0 helpful votes
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Foret
June 7, 2023

I would like to See smaller American flag decals to put on mailing envelopes. Thanks, Carl.

Date of experience: May 8, 2023
California
3 reviews
0 helpful votes
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FLAGS
June 7, 2023

Great size selection and price would definitely shop this sore in future

Date of experience: May 7, 2023
New Hampshire
1 review
0 helpful votes
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Mini flags
June 7, 2023

They look great, took a little while to receive them and didn't have any tracking updates. But i love them they are so cute

Date of experience: May 7, 2023
Nebraska
1 review
0 helpful votes
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Flag purchase
June 6, 2023

Definitely a quality flag, I purchase these for work (cemetery), this flag is the first one I actually get a year out before needing replacement, and after a year in Nebraska winds, it will just start to fray, extremely pleased so far!

Date of experience: May 7, 2023
Pennsylvania
1 review
0 helpful votes
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Easy online ordering. Good price, good flags for the price point.

Date of experience: May 7, 2023
California
1 review
0 helpful votes
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I ordered and received a good quality 3 x 5 American Flag. I will refer family and friends when I can to your online store to show support for your business.

Date of experience: May 7, 2023
Florida
1 review
0 helpful votes
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Very good quality. Flag arrived shortly after placing order. Would order from United State Flag store again

Date of experience: May 7, 2023
Florida
1 review
0 helpful votes
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US FLAG STORE
June 6, 2023

Outstanding quality. Made in USA! Quick delivery. Easy to use website. Return customer for more than 5 years.

Date of experience: May 7, 2023
South Carolina
1 review
0 helpful votes
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Just what i ordered
June 5, 2023

Great good quality good material used happy with product

Date of experience: May 6, 2023
Virginia
1 review
0 helpful votes
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Great company
June 5, 2023

Great service and persistent to make sure you get your order.

Date of experience: May 6, 2023
New Jersey
1 review
0 helpful votes
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Great choice!
June 5, 2023

Customer service was quick and accommodating. The order was delivered before scheduled delivery time.

Date of experience: May 5, 2023
West Virginia
1 review
0 helpful votes
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No more surveys!
June 4, 2023

Quit sending me email surveys? I'll never buy from you again

Date of experience: May 5, 2023
Indiana
1 review
0 helpful votes
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I got just what I needed.
June 4, 2023

I ordered the flags and the sizes I wanted and it all came just right.

Date of experience: May 5, 2023
Virginia
1 review
0 helpful votes
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No
June 4, 2023

Nononononononononononononononnononononononononononono

Date of experience: May 5, 2023

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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