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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Was a good experience, questions answered in a timely manner. Flag now flying in our front yard
Thank you, we enjoy the quality and durability. We will order again.
I was very pleased to find that both the pole and flag were of high quality and the service was extremely satisfactory.
The purchase process was simple and straightforward. No issues with having our tax-exempt status recognized. Quality, American-made product.
Ordering was fast & easy. Delivery was prompt. Products looked very nice "out of the box". I haven't had a chance to fly the flags outside yet.
Great, arrived early, great quality, great customer service
They look great, took a little while to receive them and didn't have any tracking updates. But i love them they are so cute
Definitely a quality flag, I purchase these for work (cemetery), this flag is the first one I actually get a year out before needing replacement, and after a year in Nebraska winds, it will just start to fray, extremely pleased so far!
Easy online ordering. Good price, good flags for the price point.
I ordered and received a good quality 3 x 5 American Flag. I will refer family and friends when I can to your online store to show support for your business.
Very good quality. Flag arrived shortly after placing order. Would order from United State Flag store again
Outstanding quality. Made in USA! Quick delivery. Easy to use website. Return customer for more than 5 years.
Great good quality good material used happy with product
Great service and persistent to make sure you get your order.
Customer service was quick and accommodating. The order was delivered before scheduled delivery time.
Quit sending me email surveys? I'll never buy from you again
I ordered the flags and the sizes I wanted and it all came just right.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

