Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I only wish the package arrive a few days sooner. Other than that, it's all good.
Prompt service. Flags fly well. Been using store for years. Completely satisfied.
Wonderful experience. Site is easy to navigate. Found exactly what I was looking for. Shipping was fast.
I live on top of a hill where wind can be an issue for a flag that flies 24x7. I have tried several flags but so far this high wind polyester flag seems to be just the ticket. Much tougher that other flags.
I appreciate that the customer service, asked me by email to contact them to verify that I had placed my order with my credit card, and that it was not someone else using it and placing their own order. Afterwards the delivery was timely. I appreciate your help.
Ordering is so easy and the flags arrived within a week. Its a great quality product for a good price. We are satisfied we will continue to order this product. We give one to each person who joins our Elks lodge.
It was good I like the quality thank you very much I got them on my driveway post
Fast delivery and no nonsense business experience. Easy to order - easy to pay - easily received.
Great Company to deal with--I have been buying flags for the past 15 years
It was perfect just what we needed! Thank you for the great customer service
Great flag for sticking in the flower bed. It flew proudly on Coronation Day. It was received just in time for the big day. Packaging was great and delivery outstanding.
Good solid easy and quick. Website simple to navigate.
Order place and item received when promised. Flag case is excellent quality item.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

