Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The product is as advertised. The marker I purchased last year is still in good shape.
I received this 12 pack of American Flags in perfect condition. I decorated my home and business with them. The flags are sturdy and do not touch the ground.
Easy online shopping and payment to get flags shipped to my home
Everything was easy to purchase through the site. It arrived as expected and it is currently flying high. Thanks so much.
I use the flag on an apartment terrace & could use a longer stick. Had to join an extension stick in order for the flag to extend beyond terrace edge. Previous flags used had 3 foot sticks.
Prompt service. Good products. I'll buy from them again.
Couldn't be happier with the service and quality of the product. Thank you so much!
As in the past, the United States Flag Store's flags and accessory products arrive quickly and as described in their website. The flags hold up well under the challenging weather conditions along the coast of Maine.
It was exactly as described. Arrived timely and in perfect condition! Best gift my 8 year old grandson (son of special forces army ranger) received! He was thrilled.
Fast shipping, great product for a parade. Made in America is very important.
Easy order. Beautiful flag! Silly to have to come up with 50 letters to send this!
I COULD NOT FIND THE MIA/POW PATCH-----I HAVE A FEW OF THE U.S. MARINES, I SAW THE MOW/PIA PATCH AND I WAS ORDERING IT, SO I DECIDED TO ORDER MORE OF THE U.S. MARINES---CAN NEVER HAVE TO MANY OF THEM! SERVICE WAS GOOD-NO PROBLEMS. THANKS.
This flag flies in the smallest of breezes and doesn't tangle like the cloth ones do. Very happy with the bright colors too! I'm a Vietnam vet and have tried many others that let me down! I salute your find workmanship!
All aspects of my purchase went very well, in fact it was all easy
Pleasant & timely. To use. Also good products at a good price with timely delivery.
LOVE YOUR USA FLAGS I ALWAYS BUY MY FLAGS FROM YOU, AND I AM VERY SATISFY. THANK YOU,, ALWAYS MY ORDERS COMES VERY NICELY SEALED UP & IN REAL GOOD SHAPE.
Received what I order in the time they promised!
Love our new Army garden flag. Thank you
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

