Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The whole ordering process is easy and the flags look great!
Another purchase from USFS. Very good quality to price ratio. Time on the pole will tell the true story. Flags flown 24/7 will not last for years. I'm very happy with my purchases from USFS. Thank you.
Loved it!:-) Delivered the product in a timely manner. Thanks!
I fly my United States flag day & night (light mounted on flag pole), 365 days a year.
Very pleased with our 4x6 flag. Very proud of what it stands for. My dad, myself and 3 brothers served.
Thanks America for allowing myself and family to protect this nation.
I ordered the flag. It is made very well. I wanted a flag made in the USA. So it is.
It didn't take long to get here. I'm pleased with my flag.
Good quality, easy set up, and quick shipping! Definitely recommend.
Tons of different flags and prices, have been a customer for a few years. Well pleased.
Thank you for your continued business Terry!
Reasonable price.
Shipping was quick, not too expensive.
Thank you for your continued business. Our Best Rate shipping ships out in 3-5 business days and transit time of 3-10 days. This information can be found on our website united-states-flag.com.
https://www.united-states-flag.com/shippinginfo.html
Was no problem with the site did search for a particular emblem which was not available did find other 3 emblems
Great quality! Fast shipping, amazing customer service
Well made product. Exactly what I had in mind. Ordering was easy and delivery was prompt.
Expeditious delivery, the item was delivered as promised
Lord bless America. Thanks! Our flags shine brightly with the Pride of America!
The toughest flag we have ever had and we have tried many.
Thank you for your continued business Ronald!
Flags met my expectations I have bought these flags at a different location, and paid more.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


Thank you for your continued business Michael!