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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered the flag I wanted--especially excited that these flags were made in the USA, immediately received a response to my order. Within a week, my flag arrived and it looks many times stronger than the flags we've had in the past. Not only is the flag sturdy, the price was more than right for the quality of the flag.
It was a simple process to place the order from start to finish. Shipping was quick and the quality of the poles and flags were excellent.
It was very easy to place my order and the order was delivered in good time. The reason I contacted you is because I need a credit for the Sales Tax Charge of $11.69. We are Tax Exempt; I have sent in our Tax Exemption Form at least three times now.
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Very easy to order, several options to pay. Awesome detail on pins.
Service was great and we put the flags up and will see how they last
Alles top, sehr schnelle Lieferung. Ware wie erwartet. Gerne wieder.
Most of the flags were labeled, however I had to try to figure some of of the missing countries.
Easy to decide on item, easy to order, quick service.
Excellent service, prompt shipment, easy to use web site, thank you
I ordered complete flag kits. Assembly was quick and easy. Thanks so much.
Great experience, Flag was extremely nice. I had to double check that it was an outside flag.
Got it, the box was damaged, the flags were ordered for cemetery markers. Thanks, Grampa Gary
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The item was out of stock, but we were notified it was back in stock quicker than expected, which was great! The item arrived quickly and we have already assembled it and are using it.
Very easy to place. And everything I ordered was delivered. Very pleased,
Very easy to order my pin. The flag pin is perfect for my project. I recommend this company
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members