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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered my flag got here just in time, always good orders and good customer service
Ordering and delivery easy. Waiting to use the holder once stone arrives.
I used the chat assistance feature and was matched to the appropriate flag for our needs. Our organization was impressed with the quality of the flag. Thank you!
Got it when promised! Looks great and easy to install!
Average- I am not entering 50 characters because I have said all I want to say. The product (falgs were below my expectations.
Thank you, we received the order in a timely manner
The personalized name plate was missing but, was quickly replaced and everything looks great!
Can be a challenge. Can't get a cart total w/o the tax when checking out but usually comes on the invoice. Which I guess is ok as long as we arent charged.
The American Flags are made in the USA (as they should be), there seem to be other parts that come from China, but that is what it is. The price is reasonable, and the products are good quality. Very happy with the real metal toppers.
The package was smashed and beat up pretty bad, but that is no fault of yours. Even with the deformed bag, the flag was in perfect shape. It looks great in the fourth grade classroom.
Thanks!
To whom it concerns
I replaced the globe that came with the pole with a lighted globe. Would of been nice if
I did not have to drill out the center for the wire. Then a hole for the wire to exit. A bit tricky. I mounted
The PVC tube into cement 16 in. Using a fence pole digger. Do not like solar lights. If you want a couple of picture of my work I would be happy to send them to you.
The flags are of good quality and arrived quickly.
I ordered it, received it, it's on my flagpole. When the wind beats this one to death, I'll order another one.
Got them on the day they were to deliver. Thank you
Flag holders arrived on time and work as described. I would order again.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review William. We are sorry that the products did not meet you expectations. Please contact our team of customer service agents for assistance M-F 8-5 EST at 877-732-2458.