United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Minnesota
1 review
0 helpful votes
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Beautiful flags
December 8, 2023

Just what we wanted. Beautiful and high quality. It looks majestic flying proud on our flagpole!

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Flag Delivery
December 8, 2023
Updated review

I thought the flags were well packaged when I had received it a few nights ago.

Date of experience: December 1, 2023

Excellent shopping experience that is quick easy and...
July 23, 2022
Previous review

Excellent shopping experience that is quick easy and efficient.

Date of experience: June 23, 2022
Illinois
1 review
0 helpful votes
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All accessories and flags were as expected. Two original poles looked great. A third pole looked substandard and a fourth replacement for the third didn't look any better.

Date of experience: December 1, 2023
North Carolina
1 review
0 helpful votes
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Panama Canal Cruise
December 8, 2023

Supererogation. Flying flag at full mast. Why do I have to enter 50 characters? Doesn't a well defined concise response serve well?

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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I think you flags are very well-made
December 4, 2023

Someone helped me because I didn't remember which one I got the time before staff is very helpful

Date of experience: November 30, 2023
Missouri
1 review
0 helpful votes
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American flag
December 4, 2023

Good so far, bought as a gift. Will see it in ten days

Date of experience: November 30, 2023
Tennessee
1 review
0 helpful votes
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Made in China
December 27, 2023

I never realized this flag was made in China; you need to mark the website so it stands out MADE IN CHINA. Or better yet, don't sell USA flags made in China.

United States Flag Store attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review. The country of origin is listed in the details of the flag. We sell both American made and imported flags to suit the budgets and needs of all of our customers.
https://www.united-states-flag.com/online-stores-american-flag-4ftx6ft-sewn-cotton.html
Top quaility densely woven heavy cotton fabric
Beautiful embroidered stars and sewn stripes
Most attractive cotton flag for indoor display, not designed for outdoor use
Great price, the more you buy the more you save with our quantity discounts
Made in China

Michigan
1 review
0 helpful votes
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Excellent product
December 4, 2023

Great. From online ordering, to delivery which was quick. It was packaged nicely

Date of experience: November 30, 2023
California
1 review
0 helpful votes
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God Bless America
December 4, 2023

Great: American workmanship on the greatest flag on earth

Date of experience: November 30, 2023
Texas
1 review
0 helpful votes
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They are well made.
December 4, 2023

The flags were purchased at a Cyber Monday price and came with free shipping.

Date of experience: November 30, 2023
Utah
2 reviews
0 helpful votes
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Quick and great products
December 4, 2023

Ordering was easy and plenty of options. Glad the products were descriptive and helped me know which one to order.

Date of experience: November 30, 2023
Texas
1 review
0 helpful votes
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Good product.
December 4, 2023

Good product and works well. Residents like the product.

Date of experience: November 30, 2023
Arizona
1 review
0 helpful votes
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Veteran project
December 4, 2023

Looks like I will be ordering more flags for my military project

Date of experience: November 30, 2023
Pennsylvania
1 review
0 helpful votes
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American made products and you have a lot of American made products

Date of experience: November 29, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Ronald!


Great
January 2, 2023
Previous review

Very satisfying doing ordering on line what more do you want me to say

Date of experience: December 3, 2022
Indiana
1 review
0 helpful votes
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Satisfied Customer
December 7, 2023

Easy to navigate and understand. Yes, I had no problem ordering our flag.

Date of experience: November 29, 2023
Florida
1 review
0 helpful votes
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Good Flag
December 6, 2023

It was hard to find a mount for 5/8" diameter and this fit perfectly.

Date of experience: November 29, 2023
Arizona
1 review
0 helpful votes
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WELCOME!
December 6, 2023

Ordered your Welcome Flag. It arrived as promised and I was very happy.

Date of experience: November 29, 2023
Pennsylvania
1 review
0 helpful votes
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Easy online shopping. Quick delivery and easy to put together.

Date of experience: November 29, 2023
North Carolina
1 review
0 helpful votes
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Great Product
December 6, 2023

The U.S. flags I buy are American Made and are the best. I have buying from this company for over 10 years. These look great on the flag poles the I have at my houses.

Date of experience: November 29, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for a decade or more of business James!

Texas
1 review
0 helpful votes
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Excellent
December 4, 2023

Excellent product for the price. Only thing better was the customer service

Date of experience: November 29, 2023

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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