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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Very good service. Fast and reliable. Everything came on time and I was very satisfied.
I compared two suppliers. One clearly stated made in China. I called to check on your product and was told it was NOT made in China. That is why i selected your site for the purchase of these flags. The flags were obviously intended to be placed on veteran's graves. What was China's involvement in the Vietnam War?
I needed flags to display in a Christian training school in another nation.
I found your website and was very pleased at the price and the products.
Received my order very quickly. The flags are on their way to Africa.
Thank you for a great experience from beginning to end.
Was looking for a new vendor who carried a heavier flag that could stand up to winter conditions in our area. US Flag Store was recommended and was able to find just those flags.
Service was great and the item arrived quickly as described. Unfortunately plans at school changed and I don't need them, so I need to return them.
Great service and quality value for the money. Easy to deal with this company.
Everything went smooth. I like the order confirmations and they have always shipped exactly what I've ordered.
I ordered US Flags a little while ago and then needed a State Flag. I am very impressed with the quality of your products and the timely delivery!
Thank you!
Pleased with order - just did not realize it did not come with a base (My fault) -
Excellent service and excellent quality. I had no trouble getting my order in and checking out. The quality of the flag is much better than expected. I would recommend the United States Flag Store for all your flag needs.
Thank you for your continued business Ray!
No problems. Product received seemed to be good quality and exactly what I expected.
Fast shipping and great quality US Flag. We had bought from you preciously as well.
Took to long to get one rope and four clasps I can not understand why. Its a damn shame that you cant take it of the shelf and ship it.
These hold up well flying twenty-four/seven.
Good company to do business with.
Excellent! Smooth, easy to navigate. Very satisfied.
The website is easy to navigate and understand, thank goodness.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


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