United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Texas
1 review
0 helpful votes
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Great Product!
February 13, 2024

Thanks for your great product. It was received early than expected.

Date of experience: February 6, 2024
District of Columbia
1 review
0 helpful votes
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MIA/POW LABELS
February 13, 2024

Very good service. Fast and reliable. Everything came on time and I was very satisfied.

Date of experience: February 6, 2024
Iowa
1 review
0 helpful votes
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I compared two suppliers. One clearly stated made in China. I called to check on your product and was told it was NOT made in China. That is why i selected your site for the purchase of these flags. The flags were obviously intended to be placed on veteran's graves. What was China's involvement in the Vietnam War?

Date of experience: February 6, 2024
Texas
1 review
0 helpful votes
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I needed flags to display in a Christian training school in another nation.
I found your website and was very pleased at the price and the products.
Received my order very quickly. The flags are on their way to Africa.
Thank you for a great experience from beginning to end.

Date of experience: February 5, 2024
Maryland
1 review
0 helpful votes
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Satisfied New Customer
February 5, 2024

Was looking for a new vendor who carried a heavier flag that could stand up to winter conditions in our area. US Flag Store was recommended and was able to find just those flags.

Date of experience: February 5, 2024
New York
2 reviews
0 helpful votes
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Great customer service
February 5, 2024

Service was great and the item arrived quickly as described. Unfortunately plans at school changed and I don't need them, so I need to return them.

Date of experience: February 5, 2024
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review, Please contact our customer service team at 877-732-2458 M-F 8-5 EST.

Florida
1 review
0 helpful votes
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Great service and quality value for the money. Easy to deal with this company.

Date of experience: February 5, 2024
Louisiana
1 review
0 helpful votes
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I enjoy shopping with US Flag Store
February 5, 2024

Everything went smooth. I like the order confirmations and they have always shipped exactly what I've ordered.

Date of experience: February 5, 2024
South Dakota
1 review
0 helpful votes
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Beautiful Product - Timely Delivery!
February 5, 2024

I ordered US Flags a little while ago and then needed a State Flag. I am very impressed with the quality of your products and the timely delivery!
Thank you!

Date of experience: February 5, 2024
South Carolina
1 review
0 helpful votes
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Pleased with flag poll -
February 5, 2024

Pleased with order - just did not realize it did not come with a base (My fault) -

Date of experience: February 5, 2024
Wisconsin
2 reviews
0 helpful votes
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New Flag
February 5, 2024
Updated review

Excellent service and excellent quality. I had no trouble getting my order in and checking out. The quality of the flag is much better than expected. I would recommend the United States Flag Store for all your flag needs.

Date of experience: February 5, 2024
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Ray!


Very easy to follow
March 17, 2023
Previous review

Very easy to follow.

Date of experience: February 15, 2023
Georgia
1 review
0 helpful votes
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Received much quicker than expected.
February 5, 2024

No problems. Product received seemed to be good quality and exactly what I expected.

Date of experience: February 5, 2024
Oregon
1 review
0 helpful votes
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Great Quality
February 5, 2024

Fast shipping and great quality US Flag. We had bought from you preciously as well.

Date of experience: February 5, 2024
Kentucky
1 review
0 helpful votes
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Our Flag
February 12, 2024

The flag was as well made as I wanted. I'm satisfied!😁

Date of experience: February 4, 2024
Florida
1 review
0 helpful votes
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Took for ever
February 11, 2024

Took to long to get one rope and four clasps I can not understand why. Its a damn shame that you cant take it of the shelf and ship it.

Date of experience: February 4, 2024
Iowa
3 reviews
0 helpful votes
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Great Product
February 11, 2024

Love this flag. High Quality, Bold bright colors. Made in the USA

Date of experience: February 4, 2024
Montana
1 review
0 helpful votes
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Great quality
February 10, 2024

Fast search and less money than some other places.

Date of experience: February 3, 2024
Texas
1 review
0 helpful votes
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Good flags
February 10, 2024

These hold up well flying twenty-four/seven.
Good company to do business with.

Date of experience: February 2, 2024
Illinois
1 review
0 helpful votes
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Excellent! Smooth, easy to navigate. Very satisfied.

Date of experience: February 2, 2024
Kansas
1 review
0 helpful votes
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God Bless America
February 9, 2024

The website is easy to navigate and understand, thank goodness.

Date of experience: February 2, 2024

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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