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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I'm happy with the flag, just upset there was no way to hang it on my flag pole. As thrrr were no grommets or holes to hang it with
Great quality and fast response times! I will use this company again!
Ordering was easy and the flags look great. I appreciate the diameter of the wood shafts not being too thin.
The web site was easy to navigate, and a good quality flag was delivered expeditiously. Thank you for good service.
Ordered an embroidered flag for our companies central campus flag pole. We'll made with deep, vibrant colors. We are a high wind location and it is easily withstandING storm winds rolling off of the White Mountains.
First time buying anything from this organization, but everything was fairly priced and professionally displayed and the experience was very nice. Keep up the good work and can't wait to receive my flags.
Super quality. These flags last longer than any that I have ever purchased from other vendors.
Easy ordering.
Thanks for still making our flag in America! This Flag is not the cheap ones that come from everywhere but the USA. It is well made, built to last years in the weather. That is what take pride in. Keep it up please! God Bless America!
I choose not provide a review or a description of my order or ordering experience at this time.
My flags are very durable and look amazing. It is still early to tell how strong they are but they seem to be.
Thank you having a well organized website. I had a wonderful experience. The flags that I ordered are great quality and they have been flying high since we received them. Thanks again.
The flag is maid very well and i think it will last for a long time.
This is a good quality Norwegian flag which arrived on time.
It I was an excellent experience ordering and receiving my flag pole eagle very well made hold up excellent.
This purchase was quick, easy and seamless! We are repeat customers and will return.
I ordered a a gift to someone else. The flag came to them in a timely manner, and the quality of the flag was good. But this follow is disappointing.
You send and email to the buyer but you use the name of the ship to person in the greeting? That makes no sense and say to me your have an automated system that is not set up properly and the company does the follow up a an after thought. Very disappointing.
Good quality material that holds up in a windy area, easy to order and quick to receive our flag. Thank you
Flagpole looks great. Very happy with my purchase.
Took longer than I thought to receive it but once it arrived, it was evident the superior quality of the material this Flag was made of. Will last for years even in harsh weather conditions.
Extremely impressed & very proud to fly it on the front of my home in Commie California!
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

