United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Minnesota
1 review
0 helpful votes
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I'm happy with the flag, just upset there was no way to hang it on my flag pole. As thrrr were no grommets or holes to hang it with

Date of experience: April 26, 2024
Missouri
1 review
0 helpful votes
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Lapel Pins
May 7, 2024
Updated review

Great quality and fast response times! I will use this company again!

Date of experience: April 26, 2024

Great, love the selection
May 7, 2024
Previous review

Great, love the selection

Date of experience: April 25, 2024
North Carolina
1 review
0 helpful votes
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Really Good Flags
May 7, 2024

Ordering was easy and the flags look great. I appreciate the diameter of the wood shafts not being too thin.

Date of experience: April 26, 2024
Illinois
1 review
0 helpful votes
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Good service.
May 7, 2024

The web site was easy to navigate, and a good quality flag was delivered expeditiously. Thank you for good service.

Date of experience: April 26, 2024
New York
1 review
0 helpful votes
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Did old glory proud
May 7, 2024

Ordered an embroidered flag for our companies central campus flag pole. We'll made with deep, vibrant colors. We are a high wind location and it is easily withstandING storm winds rolling off of the White Mountains.

Date of experience: April 26, 2024
Georgia
1 review
0 helpful votes
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First time buying anything from this organization, but everything was fairly priced and professionally displayed and the experience was very nice. Keep up the good work and can't wait to receive my flags.

Date of experience: April 26, 2024
Oregon
2 reviews
0 helpful votes
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None Better Anywhere
May 7, 2024

Super quality. These flags last longer than any that I have ever purchased from other vendors.

Easy ordering.

Date of experience: April 26, 2024
Florida
1 review
0 helpful votes
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Great. Products are as described. Both the Pow/MIA flag and US Flag are perfect. A great experience.

Date of experience: April 26, 2024
Georgia
1 review
0 helpful votes
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Perfect Flag
May 7, 2024

Thanks for still making our flag in America! This Flag is not the cheap ones that come from everywhere but the USA. It is well made, built to last years in the weather. That is what take pride in. Keep it up please! God Bless America!

Date of experience: April 26, 2024
New Jersey
1 review
0 helpful votes
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Not at this time
May 7, 2024

I choose not provide a review or a description of my order or ordering experience at this time.

Date of experience: April 26, 2024
Iowa
1 review
0 helpful votes
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I love my new flags.
May 7, 2024

My flags are very durable and look amazing. It is still early to tell how strong they are but they seem to be.

Date of experience: April 25, 2024
Georgia
1 review
0 helpful votes
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Easy shopping experience
May 7, 2024

Thank you having a well organized website. I had a wonderful experience. The flags that I ordered are great quality and they have been flying high since we received them. Thanks again.

Date of experience: April 25, 2024
New Jersey
2 reviews
0 helpful votes
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GRRRRRRRRRATE, and God Bless.
May 7, 2024

The flag is maid very well and i think it will last for a long time.

Date of experience: April 25, 2024
Ohio
1 review
0 helpful votes
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This is a good quality Norwegian flag which arrived on time.

Date of experience: April 25, 2024
Florida
1 review
0 helpful votes
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It I was an excellent experience ordering and receiving my flag pole eagle very well made hold up excellent.

Date of experience: April 25, 2024
Pennsylvania
1 review
0 helpful votes
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Easy website to navigate!
May 7, 2024

This purchase was quick, easy and seamless! We are repeat customers and will return.

Date of experience: April 25, 2024
Arizona
2 reviews
0 helpful votes
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Confused followup
May 7, 2024

I ordered a a gift to someone else. The flag came to them in a timely manner, and the quality of the flag was good. But this follow is disappointing.
You send and email to the buyer but you use the name of the ship to person in the greeting? That makes no sense and say to me your have an automated system that is not set up properly and the company does the follow up a an after thought. Very disappointing.

Date of experience: April 25, 2024
Montana
1 review
0 helpful votes
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Easy to order, quick shipping
May 7, 2024

Good quality material that holds up in a windy area, easy to order and quick to receive our flag. Thank you

Date of experience: April 25, 2024
Missouri
1 review
0 helpful votes
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Thanks!
May 7, 2024

Flagpole looks great. Very happy with my purchase.

Date of experience: April 25, 2024
California
2 reviews
0 helpful votes
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Best Flag
May 7, 2024

Took longer than I thought to receive it but once it arrived, it was evident the superior quality of the material this Flag was made of. Will last for years even in harsh weather conditions.
Extremely impressed & very proud to fly it on the front of my home in Commie California!

Date of experience: April 25, 2024

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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