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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The package arrived quickly and the flag as well as the light are of high quality! However, I think that I am missing a part or something because I can't attach the light to the top of the pole. I have asked a friend to come look at it and he can't figure it out either. So, sadly, I'm not using the light at the moment. PLEASE HELP!
Just what i ordered and on time too. The online store is very easy to navigate.
I love everything I received...I wish they were all American made products...I felt like I got punched in my stomach when she told me some flags and products were from China...If I would have known I was buying Chinese products I would have purchased everything from Allegiance flags...your personal I spoke with were professional and very courteous and seemed like fine Americans...I won't be purchasing any more Chinese products from your company...let me know when you start selling all American products...Thank you...GOD BLESS AMERICA AND ALL WHO HAVE SERVED THIS GREAT NATION. P.C.
It was easy to place my order and I received it promptly. The flag is beautiful and should last a long time. I recommend this flag company to anyone who is looking to buy a flag.
Excellent product. Good price. Timely shipping. Have used them in the past and will again.
Everyone one says now thats a flag i told them were i got it and they are going to order one also
I had been looking for small military and U.S. flags to take to the cemetery. The florist I usually bought them from closed, so I was happy to find the United States Flag Store online. I was able to buy several of the exact flags I had been looking for at a VERY reasonable price. The flags were delivered promptly, also. This will be my go-to store for these items.
Easy to order and I received my flags within a reasonable time.
USA Made Flag - easy to order with great follow-up customer service. Thanks.
Received my order very quickly and in perfect condition. The flag is very nice and great quality; I wanted to make sure I was getting an American flag made in the USA and it was a bonus it was from a company in my home state of SC. It's nice to be able to support an American company.
Was great. Didn't need the flag part but it was huge and thick material with sturdy rivets. The pole is exactly what I wanted and is also high quality. My long, narrow, Bhutanese prayer flag looks awesome on it.
This was the perfect prop for my dance show! And after the show I'm displaying it in my house.
Easy to order, order came in very quickly, am eager to see it installed.
Order arrived in good time and in good condition, would use site again.
The flag's material is of excellent quality, and the quality of the pole and bracket that came with it only accentuates the product's quality.
Order two flag poles set. Had one small issue that was quickly and professionally resolved
The US flags I have purchased in the past become unserviceable in less than a year some just months. This flag is not showing any signs of wear after two brutal sandstorms.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members