United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Florida
1 review
0 helpful votes
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Flags
July 15, 2024

Great experience and I really like the products; I have ordered from US Flag Store previously and will continue to place orders with them.

Date of experience: July 5, 2024
Virginia
1 review
0 helpful votes
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No hassles or issues
July 15, 2024

Found the right size. No issues with delivery. Flag is perfect.

Date of experience: July 5, 2024
Oregon
1 review
0 helpful votes
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Well done
July 15, 2024

Easy to order, delivered on time packed well and of good quality

Date of experience: July 5, 2024
New York
2 reviews
0 helpful votes
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OK
July 15, 2024
Updated review

I wish the pole was a little thicker in diameter and it came with locking colors which I know are available on commercial models.

Date of experience: July 5, 2024

No problem with order
May 20, 2024
Previous review

No problem with order

Date of experience: May 10, 2024
New Jersey
1 review
0 helpful votes
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Flags of the world
July 14, 2024

Although these were exactly what I ordered, I realize now, after hanging them I could use smaller ones. If you have smaller flags, please advise

Date of experience: July 4, 2024
Ohio
1 review
0 helpful votes
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Fast, accurate and affordable!
July 14, 2024

Online ordered and received just what I ordered! Which, is surprising this day and age!

Date of experience: July 4, 2024
Louisiana
1 review
0 helpful votes
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Awesome service
July 14, 2024

Easy to navigate, and ordering was easy and the product came very fast. Thank you!

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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Quick, accurate, and American!
July 14, 2024

I have ordered from United States Flag Store several times and each time they responded quickly and accurately. I enjoy dealing with a company that does what they say they will do, when they say they will do it!

Date of experience: July 4, 2024
Florida
1 review
0 helpful votes
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Product is as described
July 14, 2024
Updated review

Product as described received on time. Will use them again when needed.

Date of experience: July 4, 2024

Not easy shipping is ridiculous
May 13, 2024
Previous review

Not easy shipping is ridiculous

Date of experience: May 3, 2024
Illinois
1 review
0 helpful votes
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Great company
July 14, 2024

Ordering was easy, many different products that can provide years of enjoyment

Date of experience: July 4, 2024
South Carolina
1 review
0 helpful votes
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Nautical flag
July 14, 2024

Excellent quality and easy purchasing experience. Thank you

Date of experience: July 4, 2024
Florida
1 review
0 helpful votes
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Price and availability
July 13, 2024

I promptly received the items I ordered. No problems whatsoever.

Date of experience: July 3, 2024
Iowa
2 reviews
0 helpful votes
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Great products
July 13, 2024
Updated review

Have used several times before with good results! Love the made in USA Flags, plus the online people that handle my orders. Good products, people, prices! Thank you!

Date of experience: July 3, 2024

NONE AT THIS TIME
April 22, 2024
Previous review

NONE AT THIS TIME

Date of experience: April 12, 2024
Iowa
1 review
0 helpful votes
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Assistance getting a replacement flag
July 13, 2024
Updated review

Very understanding, helpful and pleasant. I received a follow up message making sure all went well.

Date of experience: July 3, 2024

Good price and fast delivery
November 9, 2022
Previous review

I received everything I ordered with quick delivery

Date of experience: October 10, 2022
Illinois
1 review
0 helpful votes
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Great quality and value
July 13, 2024

The flags that I purchased were beyond the quality and value I had received from other flag stores.

Date of experience: July 2, 2024
North Dakota
1 review
0 helpful votes
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Thumbs Up!
July 12, 2024

Quality material….Great product with a wide variety of choices!

Date of experience: July 2, 2024
Nebraska
1 review
0 helpful votes
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I ordered 3 flags in 2022 and recently hung the last one. Your flags withstand our winds much better than any others!

Date of experience: July 2, 2024
Florida
2 reviews
0 helpful votes
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God bless you all!
July 12, 2024

Whole experience with the United States Flag Store was GREAT.

God bless you all & God bless America!

Linda Fuller, Polk City, Florida

Date of experience: July 2, 2024
Kansas
1 review
0 helpful votes
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Just what I was looking for.
July 11, 2024

Item arrived quickly and was just as advertised. Would buy from this site again.

Date of experience: July 1, 2024
Virginia
1 review
0 helpful votes
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Wonderful product
July 11, 2024

This flag is the most durable I've ordered so far I keep it lit and outside 24/7

Date of experience: July 1, 2024

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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