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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Found the right size. No issues with delivery. Flag is perfect.
I wish the pole was a little thicker in diameter and it came with locking colors which I know are available on commercial models.
Although these were exactly what I ordered, I realize now, after hanging them I could use smaller ones. If you have smaller flags, please advise
Online ordered and received just what I ordered! Which, is surprising this day and age!
Easy to navigate, and ordering was easy and the product came very fast. Thank you!
I have ordered from United States Flag Store several times and each time they responded quickly and accurately. I enjoy dealing with a company that does what they say they will do, when they say they will do it!
Product as described received on time. Will use them again when needed.
Ordering was easy, many different products that can provide years of enjoyment
Excellent quality and easy purchasing experience. Thank you
Have used several times before with good results! Love the made in USA Flags, plus the online people that handle my orders. Good products, people, prices! Thank you!
Very understanding, helpful and pleasant. I received a follow up message making sure all went well.
I received everything I ordered with quick delivery
The flags that I purchased were beyond the quality and value I had received from other flag stores.
Quality material….Great product with a wide variety of choices!
I ordered 3 flags in 2022 and recently hung the last one. Your flags withstand our winds much better than any others!
Whole experience with the United States Flag Store was GREAT.
God bless you all & God bless America!
Linda Fuller, Polk City, Florida
Item arrived quickly and was just as advertised. Would buy from this site again.
This flag is the most durable I've ordered so far I keep it lit and outside 24/7
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

