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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The saber is incredible. The ten yr. Old boy who saw Star Wars in the theater with my dad and my brother. Finally has a light saber. Thank you so much. Comic Con 2015 and s going to be awesome!
Ultrasabers was quick and delivered everything I ordered. Love what I got, thanks!
Very speedy shipping, and very professional customer service. I was most pleased and impressed.
I will just need information on how to install the soundboard when I purchase it
Really simple and step by step! Really good shop. Really fast preparing and uncomplicated. I am really impressed! I look forward to buy an other one. And I will recommend this shop to other friends
Love my lightsaber! Thank you!
You need to find a better shipping cost situation, with everything costing $20 to get it shipped, it will discourage me from placing any small orders, and I can see myself buying all sorts of odds and ends for these lightsabers
Working good so far :) very happy with my first saber!
This will be my third saber. I have only experienced 1 issue and Ultrasabers quickly corrected the issue with no problems. I recommend Ultrasabers to everyone I meet.
What can any of us say... It's a total addiction. (>.>) this recent order was to be gifted to a new member to the community of saber owners. And will be used in a wedding. Always a pleasure doing business.
Very happy with the quality of product and fast delivery time!
My only critique is that the site was confusing at first, which was a bit of a put-off. Also, maybe having a set link to a page on the site or emailing new saber owners the links to the drivers/launcher would be a way to up customer service. By avoiding having to have a new customer then search the forums.
This is my second Saber from Ultrasabers and I am so happy with how my order turned out. The craftsmanship is flawless and I received it in 4 days. Can't wait to order my next saber!
This is the second lightsaber I've bought and probably won't be the last. This site is dope.
Thank you for always taking the time to answer my questions! I'm so happy with my saber...I can't wait to get another one from you!
Thank you so much for the deal with the second saber. I grew up on Star Wars and always wanted a saber like this. I look forward to seeing your innovations. I love the informative videos too, they really helped
I had had questions previously that were promptly answered after the convention was over, and have now been able to place my order without trouble. The Summer Deals are great too with the discounts and potential free saber (2015 Summer Deal).
Everything arrived exactly as ordered. Only snag was in delivery, which was more my room mate's fault than anything.
I am new to the world of Training Sabers but Ultrasabers made it easy to get started. I've been using my Saber as much as possible since I got it. I love it!
First order...first saber...verry excited... site was fun and easy to use
Thanks so much Emory...the sabers look and feel great! Thanks for making the free saber look like the one i payed for couldnt have asked for a better combo! Looking forward to my next order in a month or two! Keep up the great work!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

