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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I order "The fallen" saber with sound for about 300 dollars, I submitted my order and realized I had a feature on that I didn't want to, I emailed them about getting a refund for that part and they responded the same day, got it fully refunded back to my card and notified me it was under creation. A week passes and boom, my saber is in my hand exactly as I wanted. The service was great and speedy. The quality is amazing, will certainly be buying from them again.
The Delivery was fast and easy, the only thing i would change is the durability of the blade i played with it two time and now the blade can't be screwed back in and so now it is just chilling, other then the blade everything went smoothly
Overall great quality sabers. I was lucky enough to find them at the fan expo Denver and it was a great experience.
I got my sabers at a con, and the service was prompt, helpful, and as swift as they could be. The sabers are beautiful and easy to use.
My boys ordered these so that they could battle each other. They are awesome! As customized, good quality, and arrived earlier than expected. We would order again.
Got a mystery box from them at a con, got a cool new red saber. Friends got a great deal on some great sabers as well. Definitely go with the upgraded blade.
The Sabers are very bright and the hilts are light as hell. I enjoy they craftsman ship and how durable these are.
Found a very good sword from mystery box so i give it a thumbs up recomend if anyone likes star wars
Good information I would have otherwise not known. I appreciate the fact that people are giving out helpful information for free.
We loved our sabers! Turned out great! I'm super excited to show my friends how wonderful this saber is!
I love the way my save looks and feels it works great and I'm looking forward to getting even more when I can
Having bought from several other companies I can say Ultra Sabers are far and above better than the competition.
Great product. Happy to have my second asoka light saber. Can't wait until I get home and can use both together.
Have been wanting a saber for years. Was finally able to purchase one and not disappointed! Amazing product!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

