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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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A bit confusing, but received help from live chat.
Good haven't had to contact anyone so far but I have no idea what to do with the lightsaber that turned red when it's supposed to be purple
This is awesome. My kids love it. And a fee light sabre to boot. Didn't get any better than that. I'll need to order one for me.
Good products and excellent lightsabers.
Fast & easy, first time ordering. Hopefully it reaches me safely
Great website, products, and 5/5 customer service.
Great experience, definitely plan on future purchases with Ultrasabers.com
Awesome! Highly recommended saber producers
This company has seriously the best customer service around. Always on the spot with any question you may have,plus quality is superb to say the least!
Just got Graflex for Daghter immediately got the warglave for me got it 3 weeks later
Quick and easy check-out. Forums have lots of info to help with making your purchase decision.
Everything I buy form ultrasabers it's like Christmas.
The mobile version of the site is a little confusing on certain parts. Otherwise, things are good!
First saber ever. Ultrasabers was the right pick.
Cool
Nice and smooth...quick turn-around times and pleasant interactions with Customer Service has made this a favorite supplier of mine. Thanks!
Ordered on Thursday & received following Tuesday here in the UK. Wow! Quality engineering & a piece of art in its own right. I have not stopped smiling & chuckling to myself, all day long. Anyone thinking of buying one. Just do it... Cant wait until it gets dark so i can deal my my evil Sith wife on the back lawn lol. Great Website lots of good links to helpful forum & vids. May the force be with you always Ultra Sabers. Thank you Emory & US team :)
Arrived earlier then expected looks great definitely recommend
You do fast work and supply a great product but the BS hassle of having to be available to sign for the product through FedEx is a HUGE pain in the back side. I have a job. I get off at 4pm and it's a 2 hr commute. FedEx wants to charge me an additional $5 if I try to change the delivery to 5-8pm. I don't have a car to go to a FedEx location if they refuse to deliver when I'm home. My package arrives today and I can only hope they deliver after 6pm.
As for the "out of stock" issues, I don't feel it's right to put pretty much every item on your website out of stock and then have them available and shipped in less than a week. It's "nice" to still get my order but many times I decided to NOT order due to seeing it's not in stock. I simply took a risk this time. I even had a friend complain about it when I told them about the website.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

