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Ultra Sabers has a rating of 4.7 stars from 19,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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What can I say that's not already known. Those guys at Ultrasabers are the best at what they do. Also they have top notch customer service and want to make sure the customer is very satisfied with their product.
I would have liked an option (or maybe I missed it) to double check the details of options that I ordered prior to final submission.
No other comments. The saber arrived today, and in good condition. It's beautiful! Thank you.
Ordering my saber was easy, and the options were simple to understand.
Fast service, excellent products and high quality all around. Fit and finish on the hilts continues to be to-notch and I love the latching AV switches! Thank you so much for such a pleasant shopping experience!
Asked for a certain sized t-shirt, as part of the promo, and received a size smaller. It's ok, I guess.
Please add the convertec wheel options as dropdowns. Also, make the location of the mini-USB connection a bit more obvious. I am planning to go to the saberforum to figure out how to connect the saber to the computer and play with the configurations. Beyond that, lots of options, excellent workmanship, beautiful weapon and lots of fun. Certainly gets a lot of heads turning!
If you follow up, please do so by email. :) Thanks!
Website is easy to use. And very user friendly. Emery has created an awesome experience that a black series saber just can't satisfy. Like I have said before,other companies should take note! I am currently trying to get back over $1,200 in orders with someone else,I have waited 3 months and that's unacceptable! If I can get it back it will be spend it at Ultra sabers immediately!
Very easy very safe!
Greatdelivery!!
(*´`*)Thanks
Incredibly thrilled
Very easy to use website. Had a live chat with Melody from customer services who was very helpful. Quick and easy shopping experience. Can't wait for my first sabre to arrive.
Kept up to date with the process of my order and easily able to track it on its journey.
It took a while to get it, but in the end, it's worth it
I had excellent assistance via live chat which helped greatly in making my choices, the saber arrived with in days of placing the order and I have to say that the saber is more than I expected, truly a work of art
This is My Second Saber Order. First Saber awesome. The were the winning presents at Christmas. Thanks Ultrasabers.
Sabers were awesome, cant wait to fight it out
This website has always been easy to order off of and navigate, I appreciate it immensely! Keep up the solid work!
This was my first custom light saber purchase. Glad I chose ultrasabers. The saber is great! I have ordered a second saber already and I'm sure it will be of the same awesome craftsmanship. Thanks to ultrasabers for the great start to my collection.
Ordering with Ultra Sabers is always a treat. Their products and turnaround are fantastic. I had my order within a week of ordering and it's everything I hoped it would be.
Very well explanation for each piece involved during the step by step saber customization process
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

