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Ultra Sabers has a rating of 4.7 stars from 19,657 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Awesome as always
Absolutely 100% satisfaction when working with Ultrasabers. Perfect communication. Thank you!
Really waaaay to easy to get hooked on all you have to offer! From products to customer service, y'all are Dangerous!
Thank You!
May the Force stay with you.
Great customer service with Ultrasabers.com. I needed a custom part and was given an option to order via communication with customer service's guidance on how to go about a special order.
Ultrasaber was fast and below me away with my Lightsaber. Thank you again ultrasaber team.
Great deals, great quality, great customer service
Easy to order, quick service, great product
All my stuff came quickly but had to switch the saber itself to something different but overall it came real quickly
There were many options to choose from and a wide array of colours and designs, however many designs were displayed as out of date. The particular one I ordered said it was back ordered however it was despatched the next day (not that I'm complaining). The delivery times worried me at first as they ranged from 1-15 weeks however the saber arrived within 5 days which is amazing. All in all I am very pleased with the service I have recieved and will most likely be returning for more in the future.
I have had nothing but good experiences with my dealings with Ultra Sabers and I will be back.
A lot of price changes.
But helpful chat and quick response to emails.
Love it
Lots of customization, very easy to choose because of the detailed descriptions!
No issues. Everything was handled well.
Fast checkout, shipping, and service.
Google searching for a saber to purchase as a gift for my wife I came across Ultrasabers. Seeing how the other sights can get you confused by the customization options, Ultrasabers fixed that with their user interface and easy to understand customization options. Their website made it an easy pick over the competition.
The first saber I ordered is amazing. This is my second purchase.
It was sort of hard to navigate your site at first
My only hold up is that I under estimated the length of the blade and should of gone for the next size down from 36 inches, other than that I'm loving my liberator!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

