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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Ultrasabers is great
I ordered a 32" heavy grade blade, but request this be shortened to 27". Hope this can be done.
You delivered everything requested in rapid time to the UK.
The Graflex is awesome.
My first purchase was great and as described. I made an order error and were great in customer service, timely, quite understanding, polite, and helped me through my current and new purchase. Very pleased and highly recommended. Thank you.
James S. ('Stoff')
Houston, TX
Ultrasabers always delivers the goods!
My first lightsaber! Feeling great!
Both times have been great, products met if not exceeded expectations. Shipping was fast and the saber was packaged very securely.
I love these sabers
Promt service - good quality - very nice detail
As far as the website ordering my only comment was that there were no addon options\prompts or suggestions and the for basic items like the wrench to take it apart and the plug not a big deal but would have added some items to my order at the same time - i did find it later but did not want to place a 2nd order for those at that point
Over all I am very happy with my Saber
No complaints any longer. Original issue was resolved and it wasn't even the products fault. It was my user error lol!
I have bought five sabers from Ultrasabers, and not once have I been disappointed. Fantastic quality at a reasonable price, delivered quickly.
Good value, quick turnaround
Ultrasabers was both fast and courteous with their service. I'm very happy to have their parts on my saber
Entire process was simple and easy to navigate. Shipment arrived a day early. Will be ordering from Ultrasabers again!
Great service, awesome first saber
Website is pretty busy. Hard to navigate for a new user.
Lightsaber arrived promptly! After some light swinging and clashing, no actual combat just showing folks in the office, two of the metal parts came loose and would not screw back together. It doesn't appear to have broken, the threads just don't seem designed to screw tightly together. I'll have to return it and hope it's not a design flaw.
Everything is very descriptive on the website and the customization process is wonderful. Amazing company!
This was a gift to myself for my retirement from the navy. I should have splurged for the sound. Other than that, it is excellent, thank you.
Fantastic lightsaber, delivered perfectly on time!
In terms of the ordering process, it's fairly easy and lots of information in the forum to help with the purchase decisions.
My saber is amazing. I am irritating my wife to no end with the constant fiddling with my obsidian sounds. Even makes a handy light source when strolling to the kitchen for a midnight snack!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

