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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Everything was clearly explained and easy to choose. My *only* qualm is that Fulcrum & Lost Gray were way larger than I expected. Everything else is awesome!
No complaints.
Website was easy to use and shop on. Excited about my order.
Login to account page should be easier.
So the website is decent, however I feel like it could be made a little more user friendly. Some of the options and add-ons could have been explained more simply. Just looking for something more streamline in that regard. The saber I received worked and looked great. I think it would be wise for future customers to definitely consider including the LED protector as well as an alternate pommel if they're buying a basic model, as the Prophecy V3 was very loud (which is fantastic in terms of sound quality).
Everything is super easy and the support is is super helpful
Ultrasabers is fast and easy also very accommodating will definitely do more business with them and recommend them to others
Very pleased with the lightsaber I've ordered. I received my order in 4 days. That was really fast!
We had another enjoyable experience with Ultrasabers! We received just in time for Christmas and the gift made such a wonderful impact on a young man who was truly surprised!
Very easy to see all the options. The Grab bag sabers aren't advertised and I doubt anyone would find them if they weren't specifically looking.
Can be confusing when purchasing a gift
The product is great, customer service is great, shipping is great. Just ordering online is confusing.
The Grab Bag saber is a fantastic deal. We got a great looking saber and we even received in early Christmas Eve - perfect timing for the perfect gift. Thank you Ultrasabers!
It was very easy to shop on their site, they helped with decisions that needed to be made and that made it even better. I will shop here again.
First time purchase was awesome!, wish i could still take advantage of the Christmas Initiate with the Sound15 coupon cause I'd like to purchase one for my cousin, myself and another cousin
I would've liked to have seen the Availability show up while checking out.
Love it! Brought him to tears on Christmas morning. So cool to have such a beautiful rendition of an iconic weapon. Thank you for making such quality accessible.
Anxious to get my products
Shopping on the US website is very easy and quick. Customer service is top notch and will recommend UltraSabers to everyone.
I love the variety and detail y ppl u put onto your product. I took the little tests you have available and actually has fun and totally agree with the results. I can't wait to receive my first saber!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

