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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Overall amazing product and experience
Beautiful sabers! The quality and craftsmanship that goes into one of these is amazing. This is not my first from here and certainly will not be my last.
I loved my first Sentinel V4 so I decided to get its twin.
Great options menu. The pictures added for the different features was a big help. I do not know why more sites don't do that.
Good buy.
Thanks! Would appreciate a little easier method of requesting that the package not need a signature upon arrival
Easy checkout and tons of options!
Very good. Long-time customer and still happy.
Very easy setup and great explanation for what each part is essential for.
Very good website easy to navigate having already purchased a lightsaber from saberforge and found their customer care to be very poor it has been a pleasure to order my sons newest light saber from ultrasaber
Fantastic speed! Was shipped out the next day, and I received my package after two business days
Great buy, fun item, light is bright, item was delivered 2 days ahead of schedule
One of our sabers arrived without the proper switch. We paid for an upgraded version but received the basic switch.
None
My shipping experience went very smooth. There was no hasle trying to find anything and if I did miss something it told me what I needed to do and highlighted it nice and yellow for me to. Very happy.
Siye is easy to navigate and check out was easy
Always easy and simple to use, rverything arrives on time and packaged well.
Great buy. The saber was everything I hoped it would be.
Soo much fun
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

