Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.7 stars from 19,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Loved how easy it was to fined the products and specs that i wanted grate shipping time thanks again for the amazing product
Amazing job. Love my Ultrasaber! Great shipping speed and awesome customer service (they answered every question I had). It's highly plausible that it won't be my last purchase, assuming I can afford it.
I am excited. And these look great. Better than i expected.
Love my new saber. It is very well put together.
Very easy to order, wonderful customer service, and great products!
Very nice product. Better than any of the officially licensed products on the market. More styles and colors.
Pretty good, a little confusing with shipping.
Awesome saber best service ever will definatly keep buying from Ultrasabers
Always impressed with the product, just ordered on my phone which was fairly painless
Saber stand base was a little scratched, but everything was great other than that!
Very amazing step by step process...you guys rule!
Very informative and user friendly. No trouble finding what I wanted.
This is the second lightsaber I've ordered through Ultra Sabers, I was really happy with my first purchase and the customer service has been great too.
Everything was delivered fast and professionally!
Easiest and fastest out there! Maybe not the fanciest, but a workhorse doesn't need guilding.
This is my 4th ultrasaber, 3rd custom saber and I couldn't be happier with the products or the company. Great work ultrasabers!
Great site, good navigation!
Navigation through your site is awesome, everything is made clear!
Next purchase coming up :)
I bought a crimson reaper from you a few years ago, and it is still epic, and my family loves them so much that these are for my wife and son while I'm deployed. Thank you for the epic craftsmanship and nerdy work!
The sabers would have been here a day earlier if we didn't miss the FedEx guy. I'll be home soon and can't wait to light it up with my friends and family.
So psyched for my quick release saber coupling.
Shipping too expensive
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

