Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.7 stars from 19,657 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Love the Saber!
Easy access to choices in website
Easy to navigate, very nice customer service, delivery was quick! Very happy and will be ordering more in the future!
Great product, great service great sabers. The only sabers I will ever buy! Thanks again
They do beautiful work can't wait for my next saber!
It is an awesome product. Would be better if shipping the product out would be faster but still satisfied of how good the product is
Overall I was pleased with my experience. There was a little difficulty getting the sale price of the Saber that I ordered to actually show up in the shopping cart but overall not terribly upsetting.
Love my Manticore and the timing was perfect for May the Fourth. ;)
D(^-^v) Very awesome, much love. (v^-^)b Will definitely get my 2nd from here.
I am extremely happy with my purchase. It will make a great gift.
Fast and easy once you understand the options
The saber looks amazing
Awesome. Pleased with a lot of the different items they have available. Would like for more to be done with hilt customization though.
Ordered ground and everything still came in amazingly fast! Everything was easy to understand and found plenty of reviews that helped with the small detailed decisions for my custom saber. Definitely a repeat customer not only because of the quality product but the great service as well.
Excellent service. The staff was very helpful. And the sabers look amazing.
Awesome people and products.
I love the sword I got, the customer service is amazing. I bought mine at a comicon so I got to meet afew of workers, they were super helpful. I got a mystery pack so I didn't know what i was goin to get but it was worth it, I love it. It is high-quality
The women at the booth at comicon was eating while we were ordering. She would not put down her food to assist me. She was rude. And acted like we were an inconvenience to her. We might have spent more money if we had received better service.
Emory your team is great thanks for the sabers
Very professional and knowledgeable
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

