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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Amazing sabers, quick and easy selection and checkout process!
Very easy to navigate through my order. Especially when I wanted to make a quick edit for my blade color
Quick and easy ordering. I can't wait to see my saber.
Quick and Easy shopping experience, saber came in a very timely fashion, was very well protected. I feel secure in doing business with Ultrasabers.
This is by far one of the most easy companies to deal with, firstly; their customer service reps are always polite and quick to reply when needed, they helped me change an aspect of one of my orders and did so promptly without questions as a first time shopper with them (I have since bought three light-sabers, many parts and supplies with them in the last year!)
Which brings me to my second point; shipping speed. I live in Canada and with most international companies the wait can be rather long. With Ultrasabers I haven't had to wait more than a week and a half to get my product and most of that is customs clearance time. They provide a number of shipping options and tracking (which is always welcome when you spend a lot on a luxury item)
Third; price and quality. Very reasonable when compared to their competitors and often provide a superior product. All in all, I would recommend them as a first light-saber purchase for anyone and that should convince you to be a second and onward purchase from them.
I got a mysterybox from the booth at RTX. The only thing that could have improved it was if I'd gotten a saber with sound!
A bit girthier then I expected, also the batteries can rattle out in fierce combat.
It's a quality product
Picked it up at RTX 2017 and couldn't be happier. Already scoping out the next one!
The lightsaber works and I'm very happy with the color. Not happy with the nicks, scratches and streaks along the hilt and blade that I did not put there.
It was easy to order and my order arrived nicely packaged.
I bought it at RTX, service was great.
I love the feel of it as I turn it on and off and swing it around. It makes me feel like I truly am a Sith Lord.
You guys were awesome at RTX Austin 2017. I love my new saber so much! Thank you again.
I bought mine at RTX, and could not be more happy about the quality of the build of the provided product.
I did not have any experience with the site itself. I made my purchase from the Ultrasabers booth at RTX Austin 2017. The gentlemen running the booth were super friendly and very helpful in my order. The product itself is amazing
I purchased mine at a convention am very happy with how nice the people were
Friendly service and great support
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

