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Ultra Sabers

4.6

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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kristopher u.
1 review
0 helpful votes
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I order a mystery box and when I open it it stayed I got one with sound but it did not have sound. I emailed to let them know and they sad that one does not come with sound in the mystery box.

Date of experience: August 12, 2017
Teague T.
1 review
0 helpful votes
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Every time I buy something from you guys, it is a great experience. The quality of your products is amazing, as is that of your costumer service. Thanks again.

Date of experience: August 12, 2017
Rik A.
1 review
0 helpful votes
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Love my sabers!
August 12, 2017

Love my sabers! Want more!

Date of experience: August 12, 2017
David V.
1 review
0 helpful votes
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It was difficult getting the site to let me use paypal, not sure if it is a bug or what was wrong.

Date of experience: August 12, 2017
Doug P.
1 review
0 helpful votes
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I tried four times to check out
August 12, 2017

I tried four times to check out. Turns out I was missing the 'state' field, shipping $$ was missing from the order. I wish your site indicated that was a required field and show an error message if the state drop down box hadn't been checked. Thanks... - Doug

Date of experience: August 12, 2017
Mary G.
1 review
0 helpful votes
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Excellent site, easy to navigate clear options, and simple to complete transaction.

Date of experience: August 12, 2017
Shishamann W.
1 review
0 helpful votes
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Thank you for your offer
August 12, 2017

Thank you for your offer. The Light Saber is beutyfull

Date of experience: August 12, 2017
Connor B.
1 review
0 helpful votes
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Process was straight forward and user friendly
August 12, 2017

Process was straight forward and user friendly.

Date of experience: August 12, 2017
Ed Y.
14 reviews
0 helpful votes
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Loved the mystery box experience
August 12, 2017

Loved the mystery box experience. Would have liked something better but that is the luck of the draw. Still happy.

Date of experience: August 11, 2017
Cory X.
3 reviews
0 helpful votes
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...
August 12, 2017

Date of experience: August 11, 2017
Mike H.
2 reviews
0 helpful votes
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As advertised, very easy to deal with
August 11, 2017

As advertised, very easy to deal with. Will buy again

Date of experience: August 11, 2017
Robert B.
2 reviews
0 helpful votes
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Took advantage of their 20% flash sale
August 11, 2017

Took advantage of their 20% flash sale. Looking forward to my first purchase.

Date of experience: August 11, 2017
Bryce L.
1 review
0 helpful votes
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Customer service was very quick to respond to questions, product was delivered on time and in perfect condition. Love the saber, it looks really good and the sound is top notch. Very satisfied.

Date of experience: August 11, 2017
Johnathan b.
1 review
0 helpful votes
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Had to send back my second saber due to a wiring malfunction but ultrasaber customer service was great my saber is otw getting fixed now

Date of experience: August 11, 2017
Ishmael L.
1 review
0 helpful votes
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So far I have purchased three sabers and I just had to get in on the new Mystery Boxes. Great work guys keep at it!

Date of experience: August 11, 2017
Adam A.
2 reviews
0 helpful votes
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Quick
August 11, 2017

Quick. Easy. Fun.

Date of experience: August 11, 2017
Kevin C.
7 reviews
0 helpful votes
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Awsome!
August 11, 2017

Awsome! But a little high on shipping charges and I wasent expecting the extra import fee would have been nice to know that it was going to happen.

Date of experience: August 11, 2017
Nick J.
1 review
0 helpful votes
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The manufacturing quality is terrific
August 11, 2017

The manufacturing quality is terrific. Solid, and no issues with craftsmanship. My only issues are the changes to how you cycle through the sound fonts. Instead of it being button activated, you use the motion of the saber hilt to go through menus. It's not great and half the time I can't get it to react to my motions of the saber. I'd prefer they went back to the button activation and cycling. But, I may be alone in that.

The only other gripe I have is one that is KIND of inescapable in an online store. The Scorpion is A GIGANTIC saber. Much, MUCH to big for me. Not only is it only for 2-handed grip, the circumference of the hilt is almost ridiculous. This probably falls into a case of person gripe, but just be aware. The Scorpion is a gigantic battle axe of a saber hilt!

Sound is fantastic, response to motion is really good, and the design is eye catching. Also, customer service was really quick to respond and super nice!

Date of experience: August 11, 2017
Jeff S.
1 review
0 helpful votes
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Ultrasabers rocks!
August 11, 2017

Ultrasabers rocks! Good website, easy ordering. Awesome products and price ranges to fit all budgets.

Date of experience: August 11, 2017
Josiah S.
1 review
0 helpful votes
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My saber was scratched up and not in the best condition overall

Date of experience: August 11, 2017

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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