Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Good saber, good deal.
This will be my son's first combat saber, and my second Ultrasabers purchase. The saber was assembled and shipped within a week! We are both super happy with it, thank you!
Love it, have 4 amazing sabers so far. And hope to continue adding more, from your collection of course. Though I did get a few with a loose AV switch, but overall spectacular!
It's freaking awesome
Thank you!
Great service, quality sabers. Very satisfied with our shopping experience and with Ultrasabers.
Gghbh
Thank you and excited to buy my sabers from Ultra Sabers!
I love sabers :D
Rly good selection and customer service Terriblr shippimg
I love my LightSaber! Less than a couple hours later and I shopped and purchased again with UltraSabers.
Exellen experience always
Im very happy with my purchase i would recomend ultrasabers to anyone who is looking for a lightsaber.
I am so happy with my purchase i ordered another 4 mystery boxes on saturday
The process was quick and painless, and I got my order very quickly. I ordered it on a Friday and it came on a Monday, with just the standard USPS shipping.
Great customer service! Very helpful in pointing me to the products I needed.
Really great customer service and really nice people, keep up the great work, got the item on 5 working days after order and the earliest it was mean to come was 6 working days so made it from Texas to Victoria Australia in 5 working days that is the best i have ever had so mega thumbs up from me
Thank you for providing the resources to research which build customisations are best for me. Build quality was mostly good a few minor flaws that are barely noticeable and do not affect performance. Would prefer skinnier hilts and a comparison table for hilt dimensions and other specs.
Great chat support, and easy registration and shopping process.
The product was shipped almost instantly and arrrived a day earlier.
Recived two fine sabers from the mystery box (one with sound!) and was very pleased. Looking forward to my next purchase!
I received my saber. It is AMAZING! It is a well crafted work of art. I am EXTREMELY satisfied with my overall shopping experience, and plan to order again in the near future. Ultrasabers exceeded my expectations! Well Done!
I spent a good bit of time perusing the various saber sites and thoroughly enjoyed using this one when I eventually decided on it to purchase a saber from. The site is artistic, very dark-side color palette, and easy to use to select the exact saber you want. I cannot say a bad word about it and can't express my satisfaction enough. I don't know anything about all the saber-forum drama about different sites so this is just my unbiased honest review based on a purchase I made for a Jedi cosplay costume to hopefully use to join the Rebel Legion. The purchase process was enjoyable and understandable, the checkout process wasn't shady, I received emails keeping me updated on where my saber was in the creation/shipping process, and it was shipped almost immediately. 5 stars and two thumbs way up. Awesome site and can't wait to have the budget to use it again :)
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

